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Extended Stay America Suites - Atlanta - McDonough
- Hotels
- McDonough, GA
About this business
Location details
230 Avalon Court, McDonough, GA, 30253, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional
Exceptional
I had a pleasant night I dislike the cool shower the small, short bed (I’m only 5ft) & the floors weren’t swept well . l like the location the night lady at front desk and the quietness even with a full facility
Business response:
Dear Nachite, Thank you for sharing your experience; we are glad you enjoyed a comfortable stay with us and appreciated our convenient location. We appreciate you choosing Extended Stay America as your host, and we hope to have the pleasure of seeing you again soon. Sincerely, Hotel Management
Wonderful Somewhat hard beds Clean and good location
Exceptional I didn't like I didn't get the price that I booked through booking.com with. The manager claimed that they couldn't change the price and that was booking.com price and not theirs. I like everything
Business response:
Dear KhaDija, Thank you for giving our hotel and staff such a great review. We are pleased you were impressed with our service, accommodations, and amenities. We thank you for your business and look forward to welcoming you back to Extended Stay America soon. Sincerely, Hotel Management
Highly Highly Recommended Nothing, everything was Grade A The Fact, is, everything was Class-A, A-1
it was okay but needs better breakfast the breakfast was disappointing the location
Business response:
Dear Juan, Thank you for sharing your feedback about your stay at Extended Stay America. We’re glad you enjoyed most of your stay and that our location worked well for your time in the area. At the same time, we're sorry that our breakfast fell short of expectations. We’ll be sure to share your feedback with our team, and we look forward to welcoming you back for a more fulfilling experience. Sincerely, Hotel Management
My stay was the worst I have ever experienced. Upon arrival was a strong scent of cannabis. There was a "RAID" and furniture moving with people being held down on the floor. The amount of noise was unexpected, distracting and disturbing. When I opened my door to see what was going on, I was "firmly" told to "Go Back Inside my Room!" This went on from around maybe 8pm to 3am. I could not get any rest. The morning staff (male) was very condescending without an apology or accommodation. When I checked in, the staff was very pro... read more
Business response:
Dear Valerie, We’re very sorry to hear about your experience and regret the concerns you’ve shared regarding the environment and the level of disruption during yourstay. We understand how unsettling this must have been, particularly with the disturbance you described and the impact it had on your ability to rest. We also recognize your comments regarding your interaction with our team during this time. Your feedback has been shared with the appropriate team to help improve communication, guest support, and overall experience... read more
Wouldn't stay there again. As soon as we checked in there was a group of men working on 3 cars in the parking lot near our room until it got dark. They were noisy but we didn't think it was in our best interests to complain to the main desk. Didn't want any trouble. The air conditioner in our room was very noisy, couldn't sleep noisy, so we pulled the plug. Not much sleep throughout the night due to people in the halls/rooms banging around all night long. In hindsight we should have reported our concerns but with no hotel se... read more
Business response:
Dear Guest, We’re very sorry to hear that your stay did not meet expectations. The disturbances you experienced from activity in the parking area and noise within the building are not reflective of the restful environment we strive to provide. We also regret the challenges you faced with the air conditioning, which contributed to a difficult night. Your feedback has been shared with our leadership team for review, and we hope to provide a more comfortable and secure experience should you choose to visit us again. Sincerely, ... read more
Frequently asked questions about Extended Stay America Suites - Atlanta - McDonough
How is Extended Stay America Suites - Atlanta - McDonough rated?
Extended Stay America Suites - Atlanta - McDonough has a 3.8 star rating with 466 reviews.
When is Extended Stay America Suites - Atlanta - McDonough open?
Extended Stay America Suites - Atlanta - McDonough is open now. It will close tomorrow at 12:00 a.m.