Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners

Business response:

Dear Henry, Thank you for taking the time to comment about your recent visit. We are happy you were pleased overall, although we apologize for the housekeeping issues you experienced. We will share your comments with our team so that we can address this appropriately. We appreciate you for bringing this to our attention. We hope you will come back soon so we can demonstrate our dedication to outstanding experiences for every guest. We look forward to seeing you again. Sincerely,Hotel Management 

Business response:

Dear Henry, Thank you for choosing Extended Stay America for your recent accommodations and for sharing your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for any housekeeping issues with your room. Our hotel's cleanliness is a key priority, so we regret that this was your experience. We appreciate you bringing them to our attention so future guests can enjoy a seamless and comfortable stay. Your feedback is invaluable to us, and we hope... read more

Business response:

Dear Terriyahnn, We're delighted to hear that Mr. Milton provided you with excellent service during your stay at Extended Stay America! Providing friendly and professional service to our guests is a top priority. Your positive feedback is greatly appreciated, and we'll surely recognize Mr. Milton for his outstanding hospitality. Thank you for choosing us!Sincerely,Hotel Management 

Business response:

Dear Avigail, Thank you for your positive comments about our staff and service; we appreciate your acknowledgment. We apologize for any inconvenience caused by the facility's condition. Your feedback is crucial, and we assure you that we are addressing and working to improve the overall appearance. We value your patronage and hope to have the opportunity to provide you with an enhanced experience during your next stay.Sincerely,Hotel Management