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Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners
- Hotels
- Norcross, GA
About this business
Location details
6640 Bay Circle, Norcross, GA, 30071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wasn’t the worst place but it is a bit worn down and my room has a faint smell. There were no roaches or bed bugs and it was quiet at night but there are better places to stay for the price.
Business response:
Dear Guest, Thank you for taking the time to share your thoughts about your recent stay. We're glad you found the hotel quiet and pest-free, but we're sorry that the property's appearance and a faint smell in your room didn't meet your expectations. We understand that you were hoping for a more updated and refreshed experience for the price. We're taking your feedback seriously and exploring ways to improve to meet our guests' expectations better. We appreciate your feedback and hope you'll consider giving us another chance ... read more
I HAD TO AY AN ADDITIONAL $100.00 GOR THE KEY TO THE ROOM!!
Business response:
Dear Guest, Thank you for choosing us. Providing a flawless hotel experience is what we aim for. We understand your confusion about the deposit policy, which you might not be aware of. For guests paying for their rooms in cash, a deposit is required per room, per stay. This deposit will guarantee incidental charges incurred during your stay, if any, and damages to the guest room. At check-out, after satisfactory inspection, the room deposit will be refunded. This is a general policy for all the hotels in the area. We are sor... read more
Service workers were wonderful and efficient. The property unfortunately wasn’t what we expected. It smelled heavily of cigarettes and air fresheners and I ran into two cockroaches during my stay. The laundry was not available for guests but front desk staff were helpful and would wash hotel linens if requested. Many guests seemed to live on the property itself, and they were friendly as well. They upheld themselves on their service animal policy beautifully and treated us very respectfully for the duration of the trip. I wi... read more
Business response:
Dear Ashley, Thank you for your thoughtful feedback about your recent stay. We're glad that our service workers were wonderful and efficient and that the front desk staff were helpful and accommodating, especially with the laundry request. We appreciate your kind words about our guests with service animals. However, we're deeply sorry to hear that the property didn't meet your expectations regarding cleanliness. These issues are unacceptable, and we'll take immediate action to address them, including a thorough deep cleaning... read more
Barely parking
Frequently asked questions about Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners
How is Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners rated?
Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners has a 3 star rating with 1,361 reviews.
When is Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners open?
Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners is open now. It will close tomorrow at 12:00 a.m.