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Extended Stay America Suites - Bristol
- Hotels
- Bristol, VA
About this business
Location details
134 Salem Dr, Bristol, VA, 24201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Large room. Could have been a lot cleaner. Someone had used the toilet but did not flush. Floor needed to be swept. Staff was very friendly.
Business response:
Dear sarah, We sincerely apologize for the cleanliness issues you encountered during your stay. This does not meet our standards, and we will address these concerns with our housekeeping team to ensure better attention to detail in the future. On a positive note, we’re glad to hear that you found our staff friendly. We truly appreciate your input and hope to provide you with a much cleaner and more comfortable experience next time. We look forward to welcoming you back!Sincerely,Hotel Management
The room was a good value for the price. We would definitely stay there again.
Business response:
Dear Mary,Thank you for choosing Extended Stay America for your recent stay. We work hard to make sure our guests have a comfortable and memorable stay with us. We are so pleased that our rooms exceeded your expectations and that you found us to be a great value. It is always a joy to see our guests are excited about returning; we look forward to it!Sincerely,Hotel Management
Checking was easy and the on-line price was great.
Accesibilidad para otros lugares. El grifo estaba tapado y la habitación olía a tabaco
Business response:
Dear Cesar, Thank you for taking the time to provide your feedback. We appreciate your comments regarding our location and hope you had a positive overall experience during your visit. However, we sincerely apologize for any inconvenience you encountered and are grateful for your insights, as they will help us enhance the experience for future guests. Your feedback is highly valued, and we look forward to the opportunity to welcome you back in the near future.Sincerely,Hotel Management
Close to Bristol! Nice clean friendly
Business response:
Dear Diane, Thank you for the review! We're delighted to hear that you enjoyed your stay at Extended Stay America. We aim for excellence, and we're thrilled that you appreciated our location and service! We look forward to welcoming you back for another exceptional experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Bristol
How is Extended Stay America Suites - Bristol rated?
Extended Stay America Suites - Bristol has a 4.2 star rating with 1,375 reviews.
When is Extended Stay America Suites - Bristol open?
Extended Stay America Suites - Bristol is open now. It will close tomorrow at 12:00 a.m.