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Extended Stay America Suites - Bristol
- Hotels
- Bristol, VA
About this business
Location details
134 Salem Dr, Bristol, VA, 24201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean room.
The staff was friendly, and the rooms were clean, but they were below average. It’s not a suitable place for a whole family. If you decide to stay here, be prepared to share the hotel with residents who stay there for a week at a time.
Business response:
Dear Mario, Thank you for sharing your feedback. We are delighted to hear that our team made a positive impression and that you found your accommodations well-kept. We regret, however, that your overall experience did not meet your expectations. Your comments regarding the environment and overall suitability have been shared with management. We truly value your perspective and hope you will consider giving us another opportunity to provide a more comfortable and enjoyable visit in the future. Sincerely, Hotel Management
Beds were hard, rooms were clean, staff were nice, it seriously is an extended stay, I didn't take the name literally, that was my own personal fault haha, people were friendly enough
Business response:
Dear Carrie, Thank you for taking the time to share your feedback. We are pleased to know you found the accommodations well-kept and our team welcoming throughout your stay. We regret that the bedding did not provide the comfort you expected. Your comments are valuable to us, and we look forward to the opportunity to serve you again with an even better experience. Sincerely, Hotel Management
Good for a one night stop over The bed was comfortable, everything was nice and clean. There's no ice machine and no coffee service in ur room. It was just a one night stop over on a trip to Tennessee. Staff was very nice and gave us a free room upgrade. Would stay there again in the same circumstances. Its a basic room. All i needed was a clean bed and shower. Not too juch selection for breakfast. Muffins and breakfast bars, coffee, tea, hot chocolate packets. No place to sit. It price was good.
Business response:
Dear Judith, It is wonderful to hear that you enjoyed a comfortable stay and appreciated the cleanliness and hospitality during your visit. We are glad our team could make your experience at Extended Stay America even better with an upgrade. We know how important it is to start your day with a good breakfast, and we are sorry our grab-and-go selections did not meet your expectations. We look forward to welcoming you back on your next trip. Sincerely, Hotel Management
Conveniently located by highway,dining options
Very happy to find a budget friendly hotel, that was safe, comfortable and clean
Business response:
Dear David, We are thrilled to hear you found your stay safe, comfortable, and clean! It is always wonderful when guests can enjoy a budget-friendly option without compromising on comfort. Thank you for sharing your positive experience. Our team at Extended Stay America takes pride in providing a welcoming environment, and we look forward to hosting you again whenever your travels bring you back this way. Sincerely, Hotel Management
It was good. A little dated but clean.
Business response:
Dear Mary, Thanks for sharing a review of Extended Stay America. We’re glad to know your stay went well and that you had a comfortable visit. We do appreciate your constructive comments as we continue to explore ways to enhance our guest experience. It was lovely having you here. We look forward to your return! Sincerely, Hotel Management
Bathroom tub needs some help
Frequently asked questions about Extended Stay America Suites - Bristol
How is Extended Stay America Suites - Bristol rated?
Extended Stay America Suites - Bristol has a 3.5 star rating with 2,311 reviews.
When is Extended Stay America Suites - Bristol open?
Extended Stay America Suites - Bristol is open now. It will close tomorrow at 12:00 a.m.