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Extended Stay America Suites - Bristol
- Hotels
- Bristol, VA
About this business
Location details
134 Salem Dr, Bristol, VA, 24201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Feels Shabby In need of refurbishing. I stayed here a few years ago under a different name and liked it well enough to return. Mistake. The pool was filled but padlocked. In need of painting in the rooms. One elevator was broken. Exterior was in need of a good power wash. Would not recommend it.
Business response:
Dear Guest, Thank you for sharing your experience. We regret that your return visit did not meet your expectations. The issues you described, including maintenance concerns and the overall condition of the property, are being reviewed and shared with our team so we can address them appropriately. We hope you'll consider giving us another opportunity in the future to provide a better experience. Sincerely, Hotel Management
You get what you pay for. It’s cheap for a reason Bedding was stained.. Table was sticky 😩
Business response:
Dear Guest, Thank you for your feedback. We regret that the condition of the bedding and furniture did not meet expectations. Your comments are important and will be shared with our housekeeping team to ensure greater attention to detail. We’re committed to improving and hope to offer a better experience in the future. Sincerely, Hotel Management
Staff was nice
Many people hanging out in the parking lot. Vehicles idling with radio playing loudly.
Business response:
Dear Guest, Thank you for choosing Extended Stay America. It is nice to know you had a good time here. However, we are sorry for the noise disturbance caused in the parking lot. We take the safety and comfort of our guests seriously, and we are taking steps to address the issue. Your input is invaluable in helping us improve our services. Please give us another chance to show you the level of service and hospitality we strive for. Thank you for your feedback, and we wish you all the best.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Bristol
How is Extended Stay America Suites - Bristol rated?
Extended Stay America Suites - Bristol has a 4.2 star rating with 1,499 reviews.
When is Extended Stay America Suites - Bristol open?
Extended Stay America Suites - Bristol is open now. It will close tomorrow at 12:00 a.m.