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134 Salem Dr, Bristol, VA, 24201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bed, linens and shower were clean. LVP floors need major attention in Room 105. TV Remote was not very compatible with the TV appliance. One light fixture was not operable. Blackout curtains were very effective. Back-in parking 4' from our door was convenient. No Bible. Did not use WiFi so cannot comment. King bed was nice but I should have saved $10 and taken the Queen room. Grab and go breakfast was not available for our 0500 Departure. Heater ran constantly even after lowering the thermostat several degrees.
Business response:
Dear Guest, We’re glad to know your visit aligned well with your travel plans and expectations. Providing an option that feels practical and accessible is an important part of the experience we aim to offer. Your feedback is appreciated, as it helps us understand what matters most to our guests. We value the opportunity to host you and hope to welcome you again in the future for another comfortable and convenient stay. Sincerely, Hotel Management
Clean room, floors were starting to look shabby, need repair. To go breakfast didn’t have many options..
Business response:
Dear Guest, We are pleased to know that your accommodations felt well-maintained during your visit. We also appreciate your thoughtful observations, as they provide a helpful perspective on how our spaces and offerings are experienced by guests. Our team is continually evaluating enhancements to both the environment and available conveniences to better support comfort and satisfaction. Your feedback is valued and contributes to our ongoing efforts to refine the overall experience. We hope to have the opportunity to welcome y... read more
It is a clean & quiet place
It was a very quiet place.
Business response:
Dear Guest, We’re so glad you enjoyed the peaceful atmosphere during your stay. A calm and relaxing environment is always our goal, and it’s wonderful to know it contributed to a pleasant visit. Thank you for choosing Extended Stay America and for taking the time to share your feedback. We look forward to welcoming you back for another comfortable and restful stay in the future. Sincerely, Hotel Management
Always clean and the staff shows great hospitality will continue to stay at this hotel thank you
Woke to see roach on pillow of bed not slept in. Room was clean and well supplied however I found used towel still hanging on back of door in the shower.
Business response:
Dear Guest, We regret that your stay included an experience that caused discomfort and concern. Ensuring a clean, well-prepared, and comfortable environment is important for every guest, and we recognize how unexpected issues can affect confidence and satisfaction during a visit. Your comments have been carefully documented and will be shared appropriately to help guide ongoing efforts to maintain high standards in housekeeping and overall guest care. We appreciate your insights, as they provide valuable guidance for enhanci... read more
Extended Stay America Suites - Bristol has a 3.5 star rating with 2,478 reviews.
Extended Stay America Suites - Bristol is open now. It will close tomorrow at 12:00 a.m.