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Extended Stay America Suites - Charlotte - Matthews
- Hotels
- Matthews, NC
About this business
Welcome to Extended Stay America - Charlotte - Matthews! We are the perfect location for business travelers, students, tourists and those relocating to the Charlotte, NC area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off East Independence Blvd. From our location, you can easily visit local attractions such as the NASCAR Hall of Fame, the Bojangles Coliseum, Carowinds and the Mint Museum Uptown. When you stay at an Extended Stay America hotel, ... read more
Location details
1424 Matthews-Mint Hill Rd., Matthews, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The ladies at the front desk were nice Rooms were rough Floors looked not so clean and the chairs in the room have seen better days Just coffee and granola bars nothing much for breakfast
Business response:
Dear Guest, Thank you for your kind words about our hotel and for highlighting the team at the front desk. It is heartwarming to know they left a positive impression. However, we are sorry to know that other parts of your visit did not meet expectations. Your observations are appreciated and will be shared with the appropriate teams as we continue working to improve our guests' overall satisfaction. We would be grateful for the opportunity to welcome you back for a more comfortable and enjoyable stay in the future.Sincerely,... read more
Best hotel I have ever stayed in thus far.
The Wi-Fi connection is really bad. The site offers dish network with Netflix and you can’t get Netflix to come up and if you do it stops often and won’t restart the person upstairs has constantly bounced and sounds like they’re hammering something constantly for the past three days.
Business response:
Dear Guest,Thank you for sharing your feedback. While we are glad you chose Extended Stay America, we’re sorry to hear about the Wi-Fi and noise issues. Your comments are important and will be shared with our team to help improve the guest experience. We hope to welcome you back under better circumstances in the future.Sincerely,Hotel Management
So sweet and helpful The women at the front desk were the sweetest and helpful people I’ve ever met.
Frequently asked questions about Extended Stay America Suites - Charlotte - Matthews
How is Extended Stay America Suites - Charlotte - Matthews rated?
Extended Stay America Suites - Charlotte - Matthews has a 4.6 star rating with 637 reviews.
When is Extended Stay America Suites - Charlotte - Matthews open?
Extended Stay America Suites - Charlotte - Matthews is open now. It will close tomorrow at 12:00 a.m.