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Extended Stay America Suites - Charlotte - Matthews
- Hotels
- Matthews, NC
About this business
Welcome to Extended Stay America - Charlotte - Matthews! We are the perfect location for business travelers, students, tourists and those relocating to the Charlotte, NC area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off East Independence Blvd. From our location, you can easily visit local attractions such as the NASCAR Hall of Fame, the Bojangles Coliseum, Carowinds and the Mint Museum Uptown. When you stay at an Extended Stay America hotel, ... read more
Location details
1424 Matthews-Mint Hill Rd., Matthews, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s clean and pleasant staff is friendly
Business response:
Dear JACLYN, It was a pleasure to read your fantastic review of Extended Stay America! We're delighted to hear that you found our accommodations clean and our staff friendly. We strive to provide a welcoming environment for all our guests and look forward to hosting you again soon.Sincerely,Hotel Management
I booked this property because it advertised Free Hot Breakfast. If by "hot" it means microwaveable oatmeal packets and grab and go pastries, then I suppose it's lost in translation. Not a great area either.
Business response:
Dear Lori, Thank you for your feedback. We apologize if our grab-and-go breakfast options did not meet your expectations. Your comments will help us improve our services. Moreover, we are sorry that the area didn't meet your needs. We are hopeful that the other aspects of your stay were pleasant. We look forward to welcoming you back for a much better experience in the future.Sincerely,Hotel Management
Everything perfect for the price
Great customer and cleanliness
Business response:
Dear Naquiah, We are thrilled you had a positive experience at Extended Stay America! Providing excellent customer service and maintaining high cleanliness standards are top priorities for us. Thank you for your kind words, and we look forward to welcoming you back on your next visit.Sincerely,Hotel Management
I found the comfort
Nice front desk help.
Business response:
Dear alton, Thank you for staying with Extended Stay America and posting your delightful comments. We are glad you had a fantastic time with us, and we appreciate you mentioning our exceptional front desk service. It will be a great pleasure to share your gratifying remarks with our team. Thanks again for being our guest; we hope to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Charlotte - Matthews
How is Extended Stay America Suites - Charlotte - Matthews rated?
Extended Stay America Suites - Charlotte - Matthews has a 4.5 star rating with 568 reviews.
When is Extended Stay America Suites - Charlotte - Matthews open?
Extended Stay America Suites - Charlotte - Matthews is open now. It will close tomorrow at 12:00 a.m.