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Extended Stay America Suites - Charlotte - Matthews
- Hotels
- Matthews, NC
About this business
Location details
1424 Matthews-Mint Hill Rd., Matthews, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly staff, quiet hotel, nice location
Business response:
Dear Thomas, Thank you for sharing your experience at Extended Stay America! We are pleased that you enjoyed the service provided by our committed team members. Additionally, we are glad you appreciated our hotel's peacefulness and convenient location. Providing a comfortable and welcoming stay is our priority, and it's wonderful to know we met your expectations. We look forward to welcoming you back for another great experience in the future!Sincerely,Hotel Management
Good enough Booked a room and had my dogs. Was told after the fact that they don’t allow pit bulls although I saw nothing on the site about breed restrictions and have literally never heard that from any hotel I’ve stayed at before. Assistant manager was cool about since it was just a 2 night stay. Not bad but nothing special about the hotel.
Business response:
Dear Guest,Thank you for sharing your experience. We appreciate your understanding regarding the breed restrictions, and we’re glad our team was able to assist with your stay. We strive to provide a comfortable environment for all guests, including those traveling with pets, and we hope your time with us was still enjoyable overall. We’d love to welcome you back in the future.Sincerely,Hotel Management
Good location in center of Matthew
Business response:
Dear Enkelejda,Thank you for your feedback. We are glad that you found our location convenient. Being centrally situated is something we take pride in, as it allows guests to easily explore the area. Should you have any further suggestions or needs during your stay, please don't hesitate to let us know. We hope to welcome you again in the future!Sincerely,Hotel Management
Air-conditioned not working well no internet or TV was not working, good frige, good kitchen, only sweets for breakfast or sugar products only. Overcharged few times either i had Expedia reservation!
Business response:
Dear Enkelejda,Thank you for taking the time to write a review of yourstay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a betterstayin the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Charlotte - Matthews
How is Extended Stay America Suites - Charlotte - Matthews rated?
Extended Stay America Suites - Charlotte - Matthews has a 3.8 star rating with 1,104 reviews.
When is Extended Stay America Suites - Charlotte - Matthews open?
Extended Stay America Suites - Charlotte - Matthews is open now. It will close tomorrow at 12:00 a.m.