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Extended Stay America Suites – Columbia – Greystone
- Hotels
- Columbia, SC
About this business
Location details
180 Stoneridge Dr., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Please accept our apologies, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Your concerns will be shared with the appropriate individuals, and we will follow up to determine where we went wrong and how we can improve our guest's experience. We hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest.
This was absolutely disgusting. Looks like a drug den. Pics that were on the website are not of this hotel. The smells and bags of linens and trash all over the hallways - gross. We checked in and out within 5 mins. This place should be condemned. I would not advertise this to anyone. Waiting for my refund.
Business response:
Dear Jessica, Thank you for your feedback. We apologize for any negative experience related to your recent visit. Please know we take accusations of this nature seriously, and we appreciate your patience as we investigate. We would love to have another occasion to host you in the future and provide you with the seamless stay you deserve!Sincerely,Hotel Management
Business response:
Please accept our apologies, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Your concerns will be shared with the appropriate individuals, and we will follow up to determine where we went wrong and how we can improve our guest's experience.
Business response:
Please accept our apologies, we are disappointed that we did not meet all of your expectations. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay and we will follow up to determine where we went wrong and how we can improve our guest's experience.
Business response:
We apologize for the unpleasant experience you encountered during your stay. Please accept our apologies for anything other than a completely satisfying stay. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.
Business response:
Please accept our apologies for anything other than a completely satisfying stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity, and we hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest.
This property is not at all what is shows online. The furniture is old and beat up, the floors are dirty, upholstered furniture is old and stained, bath and kitchen are in need of updates. The smells are absolutely horrible. The property needs updating immediately- people should not have to rent in this condition. we checked in and immediately left.
Business response:
Please accept our apologies, we are disappointed that we did not meet all of your expectations. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay, and we will follow up to determine where we went wrong and how we can improve our guest's experience.
Business response:
Please accept our apologies,we are disappointed that we did not meet all of your expectations. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.and we will follow up to determine where we went wrong and how we can improve our guest's experience.
The hotel is desperate need of renovation which has just begum
Frequently asked questions about Extended Stay America Suites – Columbia – Greystone
How is Extended Stay America Suites – Columbia – Greystone rated?
Extended Stay America Suites – Columbia – Greystone has a 3.2 star rating with 1,636 reviews.
When is Extended Stay America Suites – Columbia – Greystone open?
Extended Stay America Suites – Columbia – Greystone is open now. It will close tomorrow at 12:00 a.m.