Extended Stay America Suites – Columbia – Greystone

David Mooney 

on Expedia

7 years ago

Worst Hospitality ever It was mediocre at best.. I never saw housekeeping 1 time over 3 days..The only hotel in the world with no ice machine.. When I checked in the little guy in the office looked like he was high as a kite and didnt speak 2 words, i had actually chose a nicer place but this place charged my card all 3 nights before i had checked in. according to their policy if i failed to cancel i would only be charged for 1 night. then on the second day the manager beat on my door demanding a days payment that had obviou... read more

Anonymous 

on Expedia

7 years ago

Nice staff! Really nice young lady at the front desk- not her fault that people take advantage of a good deal, and don't care about taking care of things that aren't their own. That being said... it smells smokey.... and it's just nasty... Not many breakfast options.. I'd pay more for a nicer stay next time. 

Ryan 

on Expedia

7 years ago

Hotels.com Nightmare! We had a confirmation number from hotels.com for the Hyatt place in downtown Columbia. We arrived at the hotel to find they did not have our reservation. The hotel was sold out as were many in the area. There solution was to send us to a roach motel 10 min away that was absolutely disgusting and at our cost. We could no longer walk to the concert and had to Uber at our cost. Hotels.com did nothing about the mixup and tried to offer a $100 voucher for our next stay... which of course I will not use hotel... read more

Lisa 

on Expedia

7 years ago

Nonsmoking should mean nonsmoking. People request nonsmoking for a reason. My request was noted at check in, but my room smelled otherwise. This gave me a terrible headache, as it was so late when I checked in that I didn’t have the time or energy to ask to change rooms. I also had to go down two flights of stairs with my bags from the lobby to my first floor room. The socks I wore in the room turned black, not grey or brown but black. The microwave was broken and there were zero clothes hangars. When I mentioned these thing... read more

Anonymous 

on Expedia

7 years ago

Habitación y personal del hotel El personal del hotel no te trata con amabilidad y la limpieza de la habiatacion no es buena 

Anonymous 

on Expedia

7 years ago

Not a good choice I reserved this hotel for a family event at USC. The hotel is far from campus but I knew that when I made the reservation. The big disappointment was that the room wasn't clean when we checked in. Bathroom was disgusting. Room had a smell. Very old building. The included breakfast is nothing but a grab and go with coffee and some breakfast bars plus packaged oat meal. One of the worst hotel experiences I've had in the last several years. 

David 

on Expedia

8 years ago

Review I had a reservation to stay at rhis motel and paid it through Expedia and the motel stafd gave my room away. I had to find another Motel. 

Elizabeth 

on Expedia

8 years ago

Rude employee, huge inconvenience Arrived around 2:30am after driving 9 hours. Reservation had been booked and paid for through hotels.com for over 2 weeks. Note in door said to use lobby phone to call. Rude female that answered said there was no availability. I explained I had a paid reservation and she said they had no availability and that they don't charge until you check in and that I would have to call who I paid through and have them find me another room. Spent another 1 or so trying to find another location. Will nev... read more

Ronnie 

on Expedia

8 years ago

The room was not as clean as I think it should have been the refrigerator leaked . The facets in the kitchen and bath did not work properly. The room smelled like smoke