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Extended Stay America Suites - Elizabeth - Newark Airport
- Hotels
- Elizabeth, NJ
About this business
Location details
45 International Blvd., Elizabeth, NJ, 07201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Problemas com no quarto recepção se negou a ajudar Como qualquer hotel da rede Extended Stay America que já fiquei todos superaram minhas expectativas, só que nessa estadia tive alguns problemas que o hotel se recusou a resolver, inclusive bati boca com a recepcionista pois estava no quarto 418 e o chuveiro se negava a esquentar, com 9 graus lá fora agente tendo que tomar banho morno, o que parece é que eles desligavam o aquecedor na parte da noite, porque das 8:00 da manha em diante tinha agua quente e ia até as 17:00 no má... read more
Business response:
Dear Valdir, Thank you for providing your feedback. We sincerely apologize for the inconvenience you experienced during your recent stay at Extended Stay America. It is unacceptable that we did not promptly resolve the issues with the shower and toilet in your room. Please know that your concerns have been brought to the attention of our maintenance team to prevent similar occurrences in the future. We understand your frustration and regret that we were unable to meet your expectations. We hope to have the opportunity to reg... read more
Convenient
Good location
Business response:
Thanks so much for your positive feedback. We hope you will visit us again the next time you are in town.
Business response:
Thanks so much for your positive feedback. We hope you will visit us again the next time you are in town.
Helpful, friendly front office staff Noelle at the front desk was very helpuf. She was patient, empathetic, with a sunny disposition and professional. She indeed made my stay cimfortable. Will stay again.
Business response:
Dear Raja, We are thrilled to read about your positive experience with Noelle at Extended Stay America. Providing exceptional service is our priority, and we are delighted she made your stay comfortable. Your kind words will be shared with her. We look forward to welcoming you back on your next visit. Thank you for choosing us.Sincerely,Hotel Management
No hot water
All of staff was on smoke break when I tried to check in and told me and the others we had to wait to check in or get assistance.
Business response:
Dear Tina, Thank you for your review of our hotel. We extend our sincerest apologies for the inconvenience you encountered during check-in. Your feedback regarding the service lapse is truly appreciated, and we're committed to ensuring such instances are addressed appropriately. Please accept our apologies for falling short of expectations. We value your patronage and hope for the opportunity to provide you with a smoother and more seamless experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Elizabeth - Newark Airport
How is Extended Stay America Suites - Elizabeth - Newark Airport rated?
Extended Stay America Suites - Elizabeth - Newark Airport has a 3.3 star rating with 3,861 reviews.
When is Extended Stay America Suites - Elizabeth - Newark Airport open?
Extended Stay America Suites - Elizabeth - Newark Airport is open now. It will close tomorrow at 12:00 a.m.