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45 International Blvd., Elizabeth, NJ, 07201, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I like that it was convenient
Business response:
Dear Alexis,Thank you for your gracious review of Extended Stay America. We are glad that your stay was pleasant and your overall experience was positive, and we hope to welcome you back in the near future!Sincerely,Hotel Management
Family friendly
Business response:
Thank you for the kind review. We are delighted that you had a great stay with us and that our prime location enhanced your experience. Thank you for choosing Extended Stay America, and we look forward to having you stay with us again.
I liked the fact that it was pretty close to the mall and not too far from the Ocean Breeze complex for the indoor track state championship competition. The staff was very nice. Although, my room did have an odor near the fridge in the room almost like something died. I had to spray some perfume to get past the smell. Also, they made me pay for parking that was supposed to be secure and locked up. The gates are broken so I paid for nothing. Other than those little glitches it was an ok stay.
Business response:
Dear Dinean, Thank you for choosing Extended Stay America. We appreciate your positive comments about our convenient location and the friendly staff. However, we apologize for the inconvenience regarding the room odor and the parking situation. Your feedback is valuable, and we'll address these issues internally. Despite these challenges, we're glad you had an overall enjoyable stay. We look forward to the opportunity to welcome you back and provide an improved experience.Sincerely,Hotel Management
Business response:
Brenda Lee, Thank you for staying with us. We hope that you enjoyed your stay.
The staff was very helpful and attentive to our stay.
Business response:
Thank you for being our guest. We hope to be your first choice every time you visit the city.
Mall right was convenient but there should be more options in the breakfast menu
Business response:
Dear Patrick, Thank you for reviewing our hotel. It is nice you had a pleasant stay. We appreciate you pointing out specific items you loved and areas where we can improve. However, we are sorry for the issues you encountered. We are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our front desk is always to help you. Considering our positive highlights, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management
Rooms need a lot of maintenance and need to be updated
Business response:
Dear Robert, Thank you for the detailed evaluation. We apologize for anything other than a completely satisfying stay and appreciate the feedback. Your honest comments will be shared with our associates, and we will use them for future improvements. We hope you will give us another opportunity to provide you with the great visit you deserve and to show you why we are an excellent choice when visiting the city.Sincerely,Hotel Management
Convenient, Comfortable, and affordable. Good customer service also.
Business response:
Dear Kendra, We are incredibly pleased you enjoyed your stay at Extended Stay America and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit the city.Sincerely,Hotel Management
Business response:
Thank you for your positive feedback
Extended Stay America Suites - Elizabeth - Newark Airport has a 3.2 star rating with 3,671 reviews.
Extended Stay America Suites - Elizabeth - Newark Airport is open now. It will close tomorrow at 12:00 a.m.