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Extended Stay America Suites - Huntsville - Madison
- Hotels
- Madison, AL
About this business
Location details
104 Intergraph Way, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was fast and efficient. Staff was very friendly and helpful.
Business response:
Dear Guest, Thank you for your feedback! We’re delighted to hear that your check-in was fast and efficient and that our staff made a positive impression with their friendliness and helpfulness. Providing excellent service is our top priority, and it’s wonderful to know we met your expectations. We truly appreciate your kind words and your choice to stay with us. We look forward to welcoming you back for another seamless and enjoyable experience at Extended Stay America in the future!Sincerely,Hotel Management
It was a great. Only thing I didn’t like was they went in my room before I check out. But if you leave anything behind they are really good at calling you
Upon check in and check out, the staff was warm, polite and professional. Definitely plan to stay here again on my next trip to Alabama!
Great stay for the price in this area
Business response:
Dear Cynthia, Thank you for your feedback! We’re delighted to hear that you had a great stay and found value in our accommodations. Providing a comfortable and affordable experience for our guests is always our goal, and we’re pleased that our location met your expectations. Your kind words motivate our team to continue delivering excellent service. We truly appreciate your support and look forward to welcoming you back for another enjoyable stay at Extended Stay America in the future! Sincerely, Hotel Management
Business response:
Hello Michael,Thank you for sharing your experience at the Extended Stay America – Madison. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Extended Stay America - Madison and we hope you choose to stay with us again whenever your travel needs b... read more
Pros- The property was clean & quiet and the lady at the front desk was very nice. Cons- The bed & pillows were so uncomfortable I barely slept. I'm a one pillow person, but I had to double up & was still uncomfortable. The breakfast was literally a few muffins & granola bars. I didn't expect a lot, but I expected more than that. I didn't get there until about 9am, so if there was anything more than that, I missed it. As much as I liked the cleanliness & quietness of the area, the beds were a deal breaker for me & I probably... read more
Business response:
Dear TRACY, Thank you for your feedback. We're glad you enjoyed the cleanliness, quiet atmosphere, and friendly service from our front desk team. We’re sorry to hear that the bed and pillows did not meet your comfort expectations. Mattress and pillow preferences vary, but we appreciate your input and will review guest feedback for potential improvements. Our breakfast is designed as a light grab-and-go option, and we apologize if it fell short. We hope to welcome you back to Extended Stay America in the future.Sincerely,Hote... read more
Frequently asked questions about Extended Stay America Suites - Huntsville - Madison
How is Extended Stay America Suites - Huntsville - Madison rated?
Extended Stay America Suites - Huntsville - Madison has a 4 star rating with 690 reviews.
When is Extended Stay America Suites - Huntsville - Madison open?
Extended Stay America Suites - Huntsville - Madison is open now. It will close tomorrow at 12:00 a.m.