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Extended Stay America Suites - Huntsville - Madison
- Hotels
- Madison, AL
About this business
Location details
104 Intergraph Way, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was very clean and comfortable. Personnel was very friendly and made you feel at home.
Business response:
Dear Guest, Thank you for choosing us and for reviewing your experience at Extended Stay America. It's nice to know you found your suite comfortable and were pleased with the exceptional service from our staff, who made you feel at home. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. We look forward to welcoming you back soon!Sincerely,Hotel Management
Spring Break 2025 Room was great. Breakfast did not deliver on promised items, disappointed.
Business response:
Dear Guest, Thank you for sharing your feedback. We’re glad to hear that you enjoyed your room, but we apologize for the disappointment you experienced with our breakfast offerings. We understand that a variety of breakfast items are important to our guests, and we’ll review our breakfast service to ensure it meets expectations moving forward. Your feedback is valuable to us, and we’re committed to providing a more satisfying experience in the future. We appreciate you bringing this to our attention and hope to have the oppo... read more
Check in was slow and said I didn't have reservation but I showed proof and she found it but was said it was so late she felt too tired
Business response:
Dear Guest, We sincerely apologize for the slow check-in process and the confusion regarding your reservation. This is certainly not the experience we aim to provide, and we will address this with our front desk team to ensure better communication and efficiency going forward. We also regret hearing about the staff member’s response, and we will reinforce the importance of professionalism at all times. We appreciate your patience and understanding, and we’re committed to improving our service to ensure a more pleasant experi... read more
Cheap, and maybe worth every penny. Staff were friendly and helpful. The facility is relatively new, but already looking shopworn and dirty. The public areas were messy and the breakfast grab bag was minuscule.
Business response:
Dear Guest, Thank you for staying with us and sharing your experience. We are grateful for your acknowledgment of our team. Our focus is on providing our guests with an exceptional experience, so we appreciate all of your comments. We have taken note of the concerns you raised, as we are continually striving to ensure a perfect visit for every guest. It was our pleasure hosting you, and we hope you will revisit whenever you return to the area.Sincerely,Hotel Management
Right off the highway
Did not like the motion detected light in the restroom.
Frequently asked questions about Extended Stay America Suites - Huntsville - Madison
How is Extended Stay America Suites - Huntsville - Madison rated?
Extended Stay America Suites - Huntsville - Madison has a 4 star rating with 747 reviews.
When is Extended Stay America Suites - Huntsville - Madison open?
Extended Stay America Suites - Huntsville - Madison is open now. It will close tomorrow at 12:00 a.m.