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Extended Stay America Hotel Philadelphia - Plymouth Meeting is located at 437 Irwins Ln, Plymouth Meeting, PA. This business specializes in Hotels & Motels and Other Lodging.
437 Irwins Ln., Plymouth Meeting, PA, 19462, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Room smelled whole hotel needs renovation. Gross
Business response:
Dear Stacy, Thank you very much for reviewing your recent stay at our hotel. We are sorry for not meeting all expectations. Providing clean and comfortable accommodations is always our priority. Your review is shared with our housekeeping team to ensure such issues are never repeated. We have also noted your concerns about the need for updating and shared them with our management team, and we will implement many upgrades to our property! Until those plans are approved, our goal is to deliver the best service of any hotel in ... read more
Check in was easy. They allow dogs for a small fee which is why I stay at this chain. Room was clean, no frills but you know that going in. Full fridge, microwave and stove top. Convenient location off the highway, and not far from stores and food.
Business response:
Dear Stephanie, Thank you for selecting Extended Stay America and sharing your review with fellow travelers. It's so nice to know you find everything about us satisfying. We pride ourselves on providing an exceptional stay for our guests; it means the world to us when we succeed. Once again, thanks for your excellent feedback, and we look forward to welcoming you back soon.Sincerely,Hotel Management
No wash cloths.
Business response:
Dear Ouida, Thank you for reviewing your stay. We apologize for anything other than a perfect visit. Our front desk is staffed around the clock to make you as comfortable as possible and to respond to requests. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to accommodate you whenever your travels bring you to our area.Sincerely,Hotel Management
Can I get a receipt?! The place is overdue for an upgrade. The staff was very friendly, but the room itself was worn out. The window heater/air conditioner was very noisy. I was unable to get a REAL receipt from the hotel or even a copy of the receipt from Hotels.com. For this reason alone I won’t stay here again.
Business response:
Dear Kevin, we appreciate you being our guest and sharing your observations. We regret you were not entirely satisfied with the quality and condition of our accommodations. Regarding your concern about the receipt, we would like to mention that a receipt is typically given when making a reservation through a third-party website. If we can be of any further assistance, please let us know; we would be happy to be of service. Thank you for being our guest, and we hope you will choose us again in the future.Sincerely,Hotel Manag... read more
Dog friendly.
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East has a 4.2 star rating with 1,277 reviews.
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East is open now. It will close tomorrow at 12:00 a.m.