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Extended Stay America Hotel Philadelphia - Plymouth Meeting is located at 437 Irwins Ln, Plymouth Meeting, PA. This business specializes in Hotels & Motels and Other Lodging.
437 Irwins Ln., Plymouth Meeting, PA, 19462, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Bathroom sink had problems. Did not drain correctly for one. Just used kitchen sink.
Business response:
Dear Janebyrd, Thank you for sharing about your stay at our hotel. We apologize for the issues during your visit and their impact on your comfort. We have taken note of your comments and will ensure this is appropriately addressed. We are grateful for your patience and hope to see you again soon.Sincerely,Hotel Management
Not the Ritz, but comfy! Room was clean and big; not like the Ritz, but comfy! Furniture and entire interior could use some updating throughout. There was construction of some sort in progress that seems to be just focussed on the exterior. There were sections of the underground garage where the room appeared to be falling down; I suspect that’s a part of what’s being fixed. The construction also made egress challenging. The front desk attendant, Rihan was very friendly and professional.
Good place. Shower water pressure wasn’t the best.
Business response:
Dear Andrea, Thank you for reviewing your stay at Extended Stay America. We are happy your overall experience was pleasant. However, we are sorry you were unhappy with the water pressure in your shower, which kept it from being perfect. Although your experience is not typical, we have room to improve, and we assure you we will. We hope to see you again on your next visit to Philadelphia.Sincerely,Hotel Management
Room was clean. Very close to Plymouth Metting mall with a huge variety of restaurantsto choose from.
It was nice having fire safety testing without prior notice was very disappointing the alarm sounds woke us up we didn’t know whether it’s a fire to leave the room or not. For future reference notify customers on said date and time we will be conducting fire sea ferry testing.
Business response:
Dear Natasha, Thank you for staying with us at Extended Stay America and posting your thoughtful review. We apologize for the slight disturbance caused by our lack of communication. We have noted your suggestions, and we appreciate your feedback. Thank you for your patience and understanding. We hope you will continue choosing us for your future travels to our area.Sincerely,Hotel Management
Got the feeling of being an "outsider" but nothing I can't live with.
Business response:
Dear Michael, Thank you for staying with us and posting your review. We hope you enjoyed most parts of your visit. We strive to provide an exceptional experience for our guests, and we apologize this was not entirely your experience. We aim to make our guests feel welcome and treat them courteously; therefore, we will share your comments with our team to ensure we are well-poised in serving our guests moving forward. We truly appreciate your feedback, and we hope to host you again next time you revisit our area so we can sho... read more
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East has a 4.3 star rating with 1,320 reviews.
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East is open now. It will close tomorrow at 12:00 a.m.