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Extended Stay America Suites - Philadelphia - Plymouth Meeting – East
- Hotels
- Plymouth Meeting, PA
About this business
Extended Stay America Hotel Philadelphia - Plymouth Meeting is located at 437 Irwins Ln, Plymouth Meeting, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
437 Irwins Ln., Plymouth Meeting, PA, 19462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointed as advertising mentioned breakfast included which consisted only of coffee. Would not recommend for families. Fine for work location. Rooms were comfortable.
Business response:
Thank you for your review. We are glad you liked our ideal location and comfortable suites. However, we are sorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
Great value for price. Overall, a great price for the amenities provided. Room wasn’t completely cleaned upon entry (trash not emptied). Otherwise, it was great, and the staff were wonderful. I extended my stay another night and that was easy to set up. Overall, hassle-free.
Business response:
Lauren, thank you for staying with us at Extended Stay America. We are glad that our amenities and the service you received from our staff made up for a great value. We are also working with our Housekeeping team to reiterate the importance of our daily checklists to make sure we are more diligent. Thank you again for giving us the opportunity to serve you, and we hope to provide you with another comfortable stay in the future. Sincerely, Hotel Management
The rooms need top new updated. You can see they ate very old.
Business response:
Lauren, thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet your expectations. We agree there are areas within the hotel that are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
Comfortable and convenient. Plenty of space, but worn down and dingy.
Business response:
Geraldine, thank you for taking the time to share your feedback. We are happy to learn from your comments that you liked our location and had a comfortable stay. However, we are sorry we failed to meet some of your expectations. Our goal is to maintain the highest standards, so your review will be discussed with the management team to make necessary improvements. We hope to see you again and have the opportunity to welcome you back in the near future. Sincerely, Hotel Management
Very nice. Would come again. The room was exactly what I was looking for
Business response:
Thank you for the perfect rating. We are happy you had a wonderful time at Extended Stay America. We are also glad you loved your comfortable room. It was a pleasure having you as our guest, and we look forward to welcoming you back soon for another outstanding experience. Sincerely, Hotel Management
Location was good and very convenient. There were many men sitting around building smoking cigarettes. That did not make me feel safe. They looked homeless. Not sure. Watching everything and everyone. That was the first time I experienced that. I grew up in the neighborhood and always felt safe until then. Otherwise very good experience
Business response:
Thank you for staying at our hotel. Although from the rating it seems you had a pleasant visit and that you liked our location, we are sorry for the inconvenience caused due to the other guests on the property. We take the safety and security of all of our guests very seriously, and our well-trained associates are capable enough to handle any kind of situations. Thank you again, and we hope to welcome you back at Extended Stay America. Sincerely, Hotel Management
Good hotel for the money. The hotel is in a great location, but is designed with basic amenities and a kitchen for those who want to cook. They only clean the room every few days except if you pay extra.
Business response:
Thank you for being our guest Extended Stay America. It is great to know that our staff, spacious rooms, and found us to be a good value. We look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites - Philadelphia - Plymouth Meeting – East
How is Extended Stay America Suites - Philadelphia - Plymouth Meeting – East rated?
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East has a 4.3 star rating with 1,320 reviews.
When is Extended Stay America Suites - Philadelphia - Plymouth Meeting – East open?
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East is open now. It will close tomorrow at 12:00 a.m.