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Extended Stay America Suites - St. Louis - Fenton
- Hotels
- Fenton, MO
About this business
Location details
1662 Fenton Business Park Court, Fenton, MO, 63026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful Said free breakfast but was only coffee, hot chocolate and a few muffins. Poor excuse for breakfast. The room was good
Business response:
Dear Linda, Thank you for being our guest and taking the time to share your review. While we’re pleased to hear that you found the room to your liking, we regret that the breakfast offering did not meet your expectations. Our complimentary grab-and-go breakfast is designed to provide a quick start to the day, though we recognize some guests may prefer additional variety. Your comments are appreciated and will be reviewed as we look to enhance future offerings. We appreciate your perspective and hope to welcome you back for a... read more
Exceptional
It was not a bad place Just outdated on a lot things. Not a very good breakfast :( Better supplies for the room, there were no bathroom supplies, Ususally hotels have supplies if people forget to bring them. I wasn't aware of having dishes or appliances to use in the kitchen. No Paper towels or extra cups for water and ice. The pillows on the beds were horrible could not get comfortable with them. And the Blankets were way too thin. It was not bad for the price for a big family to stay the night
Business response:
Dear Timothy, We’re glad to hear that your stay provided good value for your family and met your needs overall. However, we regret that aspects of the room setup and comfort did not meet expectations, particularly the in-room supplies and bedding. We also understand the disappointment with the breakfast offering and the lack of clarity about available kitchen items. Your comments have been shared with the appropriate teams for review so we can address these concerns and continue improving the guest experience. We appreciate ... read more
Wonderful
Fantastic stay
Very Good
Overall good just some sketchy housekeepers Lost my tablet , went to look for it , it appeared from a staff after threat to call police Clean
Business response:
Dear Kaitlyn, Thank you for sharing your feedback with us. We are glad to know that the overall condition of the accommodation met your expectations. At the same time, we regret that the situation involving your personal belongings caused concern during your visit.Please know that guest trust and comfort are taken very seriously. Your comments are appreciated and will be shared with the appropriate team. We value your feedback and thank you for bringing this matter to our attention. Sincerely, Hotel Management
We'll stay there again Very pleasant experience, staff was very nice and professional. Didn't use any of their facilities, so don't know if they were good or not. Except for a very noisy upstairs people it was a very good experience.
Business response:
Dear Mary, Thank you for sharing your experience with us. We’re pleased to hear that your stay was a pleasant one and that our team made a positive impression with their professional and welcoming approach. At the same time, we’re sorry to learn that noise from another room caused some disruption during your visit. We truly appreciate you still viewing your overall experience positively and your kind note about returning. It was a pleasure having you with us, and we look forward to welcoming you back to Extended Stay America... read more
Overall safe location, affordable price Wifi didn't work, only 3 pillows, no breakfast Affordable price for what you get
Frequently asked questions about Extended Stay America Suites - St. Louis - Fenton
How is Extended Stay America Suites - St. Louis - Fenton rated?
Extended Stay America Suites - St. Louis - Fenton has a 2.8 star rating with 695 reviews.
When is Extended Stay America Suites - St. Louis - Fenton open?
Extended Stay America Suites - St. Louis - Fenton is open now. It will close tomorrow at 12:00 a.m.