Extended Stay America Suites - St. Louis - Fenton

Business response:

Dear Richard,Thank you for sharing your feedback with us. We’re glad that our location was convenient for your travels and provided easy access to nearby stores and the highway. We appreciate your stay with us and hope to welcome you back again in the future. Sincerely, Hotel Management 

Business response:

Dear Brittney, Thank you for staying with us and for sharing your comments. We’re glad to hear the space worked well for your last-minute stay. However, we regret missing any opportunities to make your stay more positive. Your feedback has been shared with our team to help improve consistency in guest amenities. We appreciate you bringing this to our attention and hope to have the opportunity to provide a smoother and more seamless experience. Sincerely, Hotel Management 

Business response:

Dear Brittney, We appreciate you taking the time to share your feedback with us. While we’re glad to hear that the room size worked well for your stay, we regret the concerns you experienced with the towels. Your comments have been shared with our team to help improve consistency in room preparation and guest comfort. We hope to have the opportunity to provide an even better stay in the future. Sincerely, Hotel Management