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Extended Stay America Suites - St. Louis - Fenton
- Hotels
- Fenton, MO
About this business
Location details
1662 Fenton Business Park Court, Fenton, MO, 63026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional
Pleasant
It was good and fair value The loudness in the hallways The area
Business response:
Dear Guest, We are delighted that our location was perfect for your needs and that you found it to be of great value. However, we hope you will accept our apologies for the noise disturbances from the hallway. While we know this cannot change your recent experience with us, please know that for future visits, our front desk is available at any hour to help make you as comfortable as possible. Thank you for choosing Extended Stay America. We hope you will return for the flawless stay you deserve. Sincerely, Hotel Management
Exceptional
Exceptional We loved the fact that there was a full stove. The room was a great size and very comfortable
Good I didn't like that they did not have bathtubs or breakfast The room and affordable
Business response:
Dear Shelly, Thank you for taking the time to share your feedback with us. We’re happy to know that you found the room comfortable and the pricing affordable, as providing value to our guests is important to us. We understand your disappointment regarding the absence of bathtubs and breakfast, and we sincerely apologize if this affected your stay. Your comments are valuable and have been noted as we continuously review our amenities and services for future improvements. We truly appreciate your stay and hope to better meet y... read more
Exceptional
9/10 The hot water was out, but did to an issue with the heater. That's about it. The rooms were nasty and tidy. Very accommodating. The staff were exceptional and provided great service.
Business response:
Dear Aaron, Thank you for sharing your feedback with us. We appreciate your kind comments regarding our staff and are pleased to know they were accommodating, exceptional, and provided great service during your stay. At the same time, we apologize for the concerns you noted regarding room condition and the temporary hot water issue caused by the heater. We understand how important these comforts are and regret any inconvenience caused. Your feedback has been shared with our maintenance team for review and improvement. We tru... read more
Exceptional
Frequently asked questions about Extended Stay America Suites - St. Louis - Fenton
How is Extended Stay America Suites - St. Louis - Fenton rated?
Extended Stay America Suites - St. Louis - Fenton has a 2.8 star rating with 665 reviews.
When is Extended Stay America Suites - St. Louis - Fenton open?
Extended Stay America Suites - St. Louis - Fenton is open now. It will close tomorrow at 12:00 a.m.