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Extended Stay America Suites - St. Louis - Fenton
- Hotels
- Fenton, MO
About this business
Welcome to Extended Stay America - St. Louis - Fenton! We are the perfect location for business travelers, students, tourists and those relocating to the Fenton, MO area who need to find a home away from home for several nights, a week, a month or even longer. We are conveniently located off Highway 44, near attractions like the St. Louis Zoo, the Gateway Arch, Hidden Valley Ski Resort and Six Flags St. Louis amusement park. Extended Stay America has just the right amenities to make you feel at home. All our spacious suites ... read more
Location details
1662 Fenton Business Park Court, Fenton, MO, 63026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful The people in the room next to us were loud all night. The lady at the desk was very kind.
Don't judge your room by the pics!!! The pictures they use to sell you on choosing this place are nothing like what you actually get!!! The entire unit was disgusting. We definitely had to clean everything!! There was supposed to be a sign letting us know that we needed to go to the office to obtain certain things, ie dishes. There wasn't one. The bed in the king size room was very comfortable, however it was so big in the room that the door wouldn't open all the way. These are just the major things. That there were 2 separa... read more
Business response:
Dear Shirley, We sincerely apologize that your experience fell short of expectations. We also regret that you weren't informed about the need to pick up certain items from the office, and we will ensure that better communication is in place moving forward. Please note that your feedback will be shared with our team to improve guests' experience. On a positive note, we're glad you found the bed comfortable, and we truly appreciate Chuck's efforts in maintaining the property. We hope to have the chance to welcome you back so w... read more
Very Good Wish Dryer would work Shower,the manager
Exceptional
Exceptional
Very Good A lot of people roaming around Easy access off highway
Pleasant
Exceptional
Teuer und mittelmäßig Kaffeemaschine musste erst umständlich an der Rezeption (im anderen Gebäude) geholt werden. Dann passte die Kanne nicht und ich musste den ausgelaufenen Kaffee putzen. Außerdem ist das Motel für seine Leistung einfach viel zu teuer. Es war sauber.
Business response:
Dear Sandra, Thank you for taking the time to share comments about your stay. We strive to deliver exceptional service consistently, so we apologize for your disappointing experience. As we move ahead, we have shared your feedback with our team to ensure better handling of these issues. We hope you will give us another chance to prove we are committed to providing outstanding service to every guest. Considering our clean room, we look forward to welcoming you back to our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites - St. Louis - Fenton
How is Extended Stay America Suites - St. Louis - Fenton rated?
Extended Stay America Suites - St. Louis - Fenton has a 4.3 star rating with 250 reviews.
When is Extended Stay America Suites - St. Louis - Fenton open?
Extended Stay America Suites - St. Louis - Fenton is open now. It will close tomorrow at 12:00 a.m.