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Extended Stay America - Syracuse - Dewitt
- Hotels
- East Syracuse, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6630 Old Collamer Rd., East Syracuse, NY, 13057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel is in need of a renovation. The carpet need to be removed, the room was surprisingly clean but it looked dirty because of all the poor condition the room is in.
Business response:
Dear Isabel, thank you for the candid review. We apologize for anything other than a completely satisfying stay, and we appreciate the feedback. We agree that some areas in our hotel are beginning to show their age, and we will share your concerns with our leaders and use them for future improvements. We are hopeful for another opportunity to welcome you back for the flawless experience you deserve.Sincerely,Hotel Management
Was not that clean
Business response:
Dear Jason, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if our hotel was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concern you described. We have shared your remarks and will use them as an opportunity to improve our services. We hope you will revisit the next time you are in the area to show you our commitment to exceptional hospitality. Sincerely,Hotel Management
Front desk staff were very nice and friendly. They went out of their way to be helpful. Some people that look like they lived at the hotel we’re smoking out front every morning and one of them was talking about rolling papers and then she was smoking Marijuana own front of the hotel at seven 7 o’clock in the morning. I grabbed a coffee sat in the small lobby area Until the smoke wafted in the double doors. The hotel itself is fine. It was clean and the price was right.
Business response:
Dear Heather, thank you for staying at our Extended Stay America; we appreciate your business! We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We look forward to sharing your compliments with our entire team. On behalf of everyone here, we invite you to stay with us again!Sincerely,Hotel Management
The guy that checked me in was awesome! Breakfast left a lot to be desired.
Frequently asked questions about Extended Stay America - Syracuse - Dewitt
How is Extended Stay America - Syracuse - Dewitt rated?
Extended Stay America - Syracuse - Dewitt has a 4.1 star rating with 1,011 reviews.
When is Extended Stay America - Syracuse - Dewitt open?
Extended Stay America - Syracuse - Dewitt is open now. It will close tomorrow at 12:00 a.m.