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Extended Stay America - Syracuse - Dewitt

3.2
  • Hotels
  • East Syracuse, NY

About this business

HospitalityHotels

Location details

6630 Old Collamer Rd., East Syracuse, NY, 13057, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.21,844 reviews
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Roberta's profile image
Roberta 
2 years ago

Safety features-nighttime main door locked at 11PM need key card for entry Convenient location 

Business response:

Dear Roberta, Thank you for choosing us and for posting your comments. Our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Please accept our apologies for any service issues that impacted your stay. We look forward to another opportunity to show you the outstanding hospitality you deserve. Sincerely,Hotel Management 

KEVIN's profile image
KEVIN 
2 years ago
Susan's profile image
Susan 
2 years ago
Christopher's profile image
Christopher 
2 years ago
Charlene's profile image
Charlene 
2 years ago
Russell's profile image
Russell 
2 years ago

Price and value 

Kenneth's profile image
Kenneth 
2 years ago
Christina's profile image
Christina 
2 years ago

Staff we met were very friendly and accommodating. Room was clean. 

Business response:

Dear Christina, Thank you for the excellent review and for telling us about your stay. We are pleased you were impressed with all we offer and will surely share your compliments with our staff. Please revisit us every time you return. Until then!Sincerely,Hotel Management 

Lisa's profile image
Lisa 
2 years ago

Won’t be back Bad carpet stains in room, bathroom floor was gross & sticky.. No coffee available after 9:30 AM. Bad bad smell in whole hotel. 

Business response:

Dear Lisa, Thank you for choosing us. We apologize that our housekeeping staff overlooked some areas in your room preparation which does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. The team is also instructed to double-check the room before allocating them to the guest. Thank you once more, and we hope to see you again. Sincerely,Hotel Management 

Frequently asked questions about Extended Stay America - Syracuse - Dewitt

How is Extended Stay America - Syracuse - Dewitt rated?

Extended Stay America - Syracuse - Dewitt has a 3.2 star rating with 1,844 reviews. 

When is Extended Stay America - Syracuse - Dewitt open?

Extended Stay America - Syracuse - Dewitt is open now. It will close tomorrow at 12:00 a.m.