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Extended Stay America - Syracuse - Dewitt
- Hotels
- East Syracuse, NY
About this business
Location details
6630 Old Collamer Rd., East Syracuse, NY, 13057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Safety features-nighttime main door locked at 11PM need key card for entry Convenient location
Business response:
Dear Roberta, Thank you for choosing us and for posting your comments. Our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Please accept our apologies for any service issues that impacted your stay. We look forward to another opportunity to show you the outstanding hospitality you deserve. Sincerely,Hotel Management
Price and value
Staff we met were very friendly and accommodating. Room was clean.
Business response:
Dear Christina, Thank you for the excellent review and for telling us about your stay. We are pleased you were impressed with all we offer and will surely share your compliments with our staff. Please revisit us every time you return. Until then!Sincerely,Hotel Management
Won’t be back Bad carpet stains in room, bathroom floor was gross & sticky.. No coffee available after 9:30 AM. Bad bad smell in whole hotel.
Business response:
Dear Lisa, Thank you for choosing us. We apologize that our housekeeping staff overlooked some areas in your room preparation which does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. The team is also instructed to double-check the room before allocating them to the guest. Thank you once more, and we hope to see you again. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Syracuse - Dewitt
How is Extended Stay America - Syracuse - Dewitt rated?
Extended Stay America - Syracuse - Dewitt has a 3.2 star rating with 1,844 reviews.
When is Extended Stay America - Syracuse - Dewitt open?
Extended Stay America - Syracuse - Dewitt is open now. It will close tomorrow at 12:00 a.m.