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Extended Stay America - Syracuse - Dewitt

4.1
  • Hotels
  • East Syracuse, NY

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

6630 Old Collamer Rd., East Syracuse, NY, 13057, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.11,011 reviews
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Michael's profile image
Michael 
2 years ago
Anonymous's profile image
Anonymous 
2 years ago

Business response:

Thank you very much and have a wonderful day. We try our best to make sure our guests enjoy their stay. 

Tanya's profile image
2 years ago
Anonymous's profile image
Anonymous 
2 years ago

Easy check in. Staff was very welcoming and informative. Room was decent. I only stayed for 3 nights and was placed on the 3rd floor. I had no problem sleeping, noise was not an issue. It was wonderful having a full size fridge in the room. Kitchenette was helpful, especially when you have to pack your dinner for a few nights. Bathroom was tiny however room was massive compared to other places I've stayed. Upon checking out i walked down the hall on the first floor and noticed an awful smell that permeated the whole hall. Al... read more

Business response:

Dear Guest, thank you for the wonderful comments regarding many aspects of our hotel during your stay. Providing only the highest level of hospitality is our main focus; therefore, we apologize for not meeting your expectations in other areas of opportunity during your stay. We appreciate the details you have provided so our team can ensure this was an isolated experience. Once more, thank you for your valued feedback, and we hope to accommodate you again whenever your travels bring you back to Dewitt. Sincerely, Hotel Manag... read more

Yuefei's profile image
Yuefei 
2 years ago

stuff is good 

Business response:

Dear Yuefei, thank you for taking the time to review your experience with us. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to have the pleasure of welcoming you back in the future. Sincerely Hotel Management 

Ping's profile image
2 years ago

Business response:

Thank you very much for and have a wonderful day. 

Carol's profile image
2 years ago

This place was disgusting. It was filthy. We had to change rooms because the first room had smokers and it stunk! For $143 a night, I expected more. Don’t stay there unless there has been a major renovation! 

Business response:

Dear Carol, on behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping team to ensure that it does not happen again. We are a non-smoking hotel, but on rare occasions, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it immediately. We hope you will cons... read more

Barbara's profile image
Barbara 
2 years ago

Convenient location. 

Anonymous's profile image
Anonymous 
2 years ago

Frequently asked questions about Extended Stay America - Syracuse - Dewitt

How is Extended Stay America - Syracuse - Dewitt rated?

Extended Stay America - Syracuse - Dewitt has a 4.1 star rating with 1,011 reviews. 

When is Extended Stay America - Syracuse - Dewitt open?

Extended Stay America - Syracuse - Dewitt is open now. It will close tomorrow at 12:00 a.m.