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Extended Stay America - Syracuse - Dewitt
- Hotels
- East Syracuse, NY
About this business
Location details
6630 Old Collamer Rd., East Syracuse, NY, 13057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was ok. But no coffee in the morning, 1 hour before the breakfast closing time.
Business response:
Dear Alain, Thank you for your review; it's nice to hear you enjoyed your overall stay with us. However, we are sorry that the coffee was not replenished during breakfast; thank you for bringing this to our attention. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels!Sincerely,Hotel Management
Good value for the $. But not overly fancy. My TV didn’t work. It was replaced in 20 minutes. The second day I found the toilet bowl leaking on the floor. They came and addressed it immediately. My Only complaint would be the breakfast of muffins and granola bars. Although I made due. A warm breakfast is always preferred. I found female traveler and family travelers reviews rediculous. If you want the Hilton, book the Hilton. If you want a decent place to stay fir the $ I choose this place. Very close to the Thruway. The sta... read more
Not luxurious but clean and spacious Very clean and spacious room. Kitchen has a full fridge and freezer as well as a kitchen sink and hot plate style stove. Kitchen doesn't come stocked but you can request items from the front desk like cookware and utensils. Bed was comfortable and shower was hot. TV was surprisingly small but had a good variety of channels. Only downsides were that towels were small and thin and the toilet paper and tissues were very cheap and scratchy. If I was staying longer than one night I would have ... read more
Business response:
Dear Guest, Thank you for reviewing your stay with us at Extended Stay America. We are happy your overall experience was pleasant. However, we apologize for the small towels and tissue issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Syracuse - Dewitt
How is Extended Stay America - Syracuse - Dewitt rated?
Extended Stay America - Syracuse - Dewitt has a 3.2 star rating with 1,881 reviews.
When is Extended Stay America - Syracuse - Dewitt open?
Extended Stay America - Syracuse - Dewitt is open now. It will close tomorrow at 12:00 a.m.