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Extended Stay America - Syracuse - Dewitt

4.1
  • Hotels
  • East Syracuse, NY

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

6630 Old Collamer Rd., East Syracuse, NY, 13057, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.11,011 reviews
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Anonymous's profile image
Anonymous 
7 years ago

This hotel is great for the price you're paying. It's very clean and the staff is wonderful. 

Business response:

Thank you for sharing your wonderful experience at Extended Stay America. We are glad to read you were impressed not only with our courteous associates and well-kept property but also with the value we offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager 

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koleen 
7 years ago

My stay at the Extended Stay of America During my stay I would not with a very pleasant staff I was very comfortable in my room it was almost as if I was staying in a little efficiency apartment yet very chic and elegant but at the same time cozy and comfortable I would definitely advise if you are traveling in the larger group this would be more fitting is it comes with a removable kitchen last of spacious room for belonging if you're traveling and if you have any questions the staff is there for any thing you may possibly ... read more

Business response:

Thank you for being our guest at Extended Stay America. We are pleased to read you liked your comfortable room as well as our fully-equipped kitchen and that our staff took good care of you. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, General Manager 

Kayla mae's profile image
Kayla mae 
7 years ago

The hotel was decent definitely worth the price we paid for it. 

Business response:

Kayla, thank you for the 5-Star review! We are glad that your stay was enjoyable and that we were able to meet your expectations at a great price. Thank you for choosing Extended Stay America. We hope to have the opportunity to welcome you back for a future stay. Sincerely, General Manager 

karen's profile image
7 years ago

Quick last minute stay in Syracuse area This stay would have had a better rating if the continental breakfast had been there. We came down at 9 am and only thing there was coffee. I ask about breakfast and was told the construction workers staying had taken all the muffins. Hotel should not advertise if not planning ahead. Aree was nice convenient room ok. Needs a little updating 

Business response:

Karen, thank you for sharing your candid feedback. Although you were overall satisfied with your stay, we are sorry that our breakfast offerings were not to your liking. We have taken a note of your feedback as we plan any changes to our selections. We will also verify the information on our website is current and accurate so our guests are aware of our amenities and offerings. It was our pleasure hosting you, and we hope you will give us another opportunity to serve you better in the future. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

Low cost last minute stay We made a last minute decision to spend the night in Syracuse and wanted to do it as low cost as possible. The room was just functional, the hotel staff didn't answer the front desk phone or come to the front desk when we tried to get an extra blanket. The next morning we looked for the "free breakfast" an hour before it was over, only to find it was coffee and muffins in the lobby. Hotel staff explained that there were construction workers staying and they ate all the muffins. Would not stay here a... read more

Business response:

Thank you for your visit to our hotel and for your review. We are committed to offering all our guests an exceptional stay, and we apologize that we did not do so for your visit. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We regret the inconvenience caused and hope to have the opportunity to make a much better impression on a future visit. Sincerely, General Manager 

Wendy's profile image
7 years ago

Business response:

Wendy, our thanks for the feedback of your visit at Extended Stay America. We are pleased to know you had an overall great experience. Please come back and see us again soon. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

For the price it can't be beat! Front desk was a pleasure to deal with. 

Business response:

Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you were pleased with the exceptional service from our Front Desk staff and the value we offer. I will share your compliments with them to let them know their efforts are appreciated. We look forward to welcoming you back soon. Sincerely, General Manager 

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Monica 
7 years ago

Business response:

Monica, thank you for the four-star review. We are delighted to know you enjoyed your stay and that we met all your expectations. It was our pleasure serving you at Extended Stay America, and please give us another chance to serve you in the near future. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

was good the over stay was good but no dishes on room for cooking or eating 

Business response:

Thanks for being our guest Extended Stay America - Syracuse – Dewitt. We are happy you had an overall pleasant visit. I would like to inform you that to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager 

Frequently asked questions about Extended Stay America - Syracuse - Dewitt

How is Extended Stay America - Syracuse - Dewitt rated?

Extended Stay America - Syracuse - Dewitt has a 4.1 star rating with 1,011 reviews. 

When is Extended Stay America - Syracuse - Dewitt open?

Extended Stay America - Syracuse - Dewitt is open now. It will close tomorrow at 12:00 a.m.