Extended Stay America - Syracuse - Dewitt

Michael 

on Expedia

7 years ago

Needed a Getaway and this place was top notch. First time staying at an extended stay and everything was clean, and beautiful 

Anonymous 

on Expedia

7 years ago

Not impressed. Area was great, room was big, but but cleanliness of the elevator, back entrance and corridor left a lot to be desired ... Breakfast was very poor compared to competition. Difficult to open the shower door, the kitchen could be modernized, etc. It's the first time we came to this establishment and probably it will be the last time. To be fair, the staff was friendly and the room was clean. 

T 

on Expedia

7 years ago

The hotel was very clean and the check-in staff was awesome and very friendly. Our room was very clean and smelled good considering it was a smoking room. The only issue was my husband and I had the "do not distrub and housekeeping came and knocked on the room door and kept knocking. Retrain housekeeping on how not to actually distrub someone when the sign is on the door. Other than that our stay was excellent! We will stay there again when we return to Syracus. 

Robert Micheal 

on Expedia

7 years ago

Extended Stay DeWitt, NY The staff here is so friendly, helpful and courteous that you feel like your at a 5 star resort. So customer service is very highly regarded here. Pricilla the evening front desk representative who recieved me is all smiles, helpful and as freindly as they come. I ended up having to cut my stay short and the GM Shari Gozzi was patient with processing me out through Hotels.com and me running a few minutes after the 12 Noon check out time. She even gave my puppy a treat before we left. The rooms are ni... read more

Shan 

on Expedia

7 years ago

Decent for the price but needs updating You get what you pay for the price. Clean but needs updating... lobby, rooms, linens. Chairs in "kitchen" were a little grimy. Staff was friendly, good for a quick cheap stay but wouldn't stay long term. 

Anonymous 

on Expedia

7 years ago

The person above us was extremely noisy literally the entire night. Not only did front desk change our room, they also made sure to put us in a new room where no one was staying above us. They were very accommodating. 

Anonymous 

on Expedia

7 years ago

Clean and cozy room. Helpful courteous staff. Have stayed multiple times now and will many more. 

melissa 

on Expedia

7 years ago

Good amenities Good stay. The outside card readers are a bit wonky - takes a bit of work to get in. The room was comfortable. Breakfast was very basic - muffins, nutrigrain bars, and oatmeal. Would recommend cereal and milk at least. Overall would stay again.