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Extended Stay America - Syracuse - Dewitt
- Hotels
- East Syracuse, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6630 Old Collamer Rd., East Syracuse, NY, 13057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Low cost last minute stay We made a last minute decision to spend the night in Syracuse and wanted to do it as low cost as possible. The room was just functional, the hotel staff didn't answer the front desk phone or come to the front desk when we tried to get an extra blanket. The next morning we looked for the "free breakfast" an hour before it was over, only to find it was coffee and muffins in the lobby. Hotel staff explained that there were construction workers staying and they ate all the muffins. Would not stay here a... read more
Business response:
Thank you for your visit to our hotel and for your review. We are committed to offering all our guests an exceptional stay, and we apologize that we did not do so for your visit. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We regret the inconvenience caused and hope to have the opportunity to make a much better impression on a future visit. Sincerely, General Manager
Business response:
Wendy, our thanks for the feedback of your visit at Extended Stay America. We are pleased to know you had an overall great experience. Please come back and see us again soon. Sincerely, General Manager
For the price it can't be beat! Front desk was a pleasure to deal with.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you were pleased with the exceptional service from our Front Desk staff and the value we offer. I will share your compliments with them to let them know their efforts are appreciated. We look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Monica, thank you for the four-star review. We are delighted to know you enjoyed your stay and that we met all your expectations. It was our pleasure serving you at Extended Stay America, and please give us another chance to serve you in the near future. Sincerely, General Manager
was good the over stay was good but no dishes on room for cooking or eating
Business response:
Thanks for being our guest Extended Stay America - Syracuse – Dewitt. We are happy you had an overall pleasant visit. I would like to inform you that to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Allen, thanks for reviewing our hotel. We want all of our guests to enjoy their stay, so we are sorry if any inconveniences were experienced while you were here. We hope you give us another opportunity to provide you with a much better experience. Sincerely, General Manager
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America - Syracuse – Dewitt. Sincerely, General Manager
Business response:
Paul, thank you for choosing to stay at Extended Stay America - Syracuse - Dewitt. We appreciate you sharing your 4-star rating and hope to host you again soon. Sincerely, General Manager
Great night overall Amazing!
Business response:
William, thank you for sharing your wonderful comments about Extended Stay America - Syracuse - Dewitt. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Syracuse - Dewitt
How is Extended Stay America - Syracuse - Dewitt rated?
Extended Stay America - Syracuse - Dewitt has a 4.1 star rating with 1,040 reviews.
When is Extended Stay America - Syracuse - Dewitt open?
Extended Stay America - Syracuse - Dewitt is open now. It will close tomorrow at 12:00 a.m.