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Extended Stay America - Syracuse - Dewitt
- Hotels
- East Syracuse, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6630 Old Collamer Rd., East Syracuse, NY, 13057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff helpful to fix issues The hotel is fine, but when I turned down my covers the sheets were dirty. Asked to be moved to a new room and they were very accommodating. Not a great first impression but was resolved.
Close to Interstate 90 and took pets. Very nice hotel and close to the interstate. Great Shower. Needed to sweep the chairs for pet hair other than that the room was very clean and quiet. Would prefer softer bed but slept ok. Great they allowed pets and smoking. Would recommend to all those traveling in the area. Coming home from vacation camping in New Hampshire.
Business response:
I want to thank you for taking the time to post a review of your stay. I’m so pleased to read that we were able to accommodate your needs with our pet friendly policy and convenient location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Nice service
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that we were able to accommodate your needs with our friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Nothing special It was okay. The Wi-Fi was quite slow and the breakfast was nothing to brag about, either. I probably would not stay there again.
Business response:
Thank you for your review. I sincerely apologize that we were unable to exceed your expectations. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Good Very friendly staff
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your kind comments about our friendly staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Great Customer service Good location. Hotel is a average Extended stay with larger than expected rooms. More than anything EXCEPTIONAL CUSTOMER SERVICE. The young lady who checked me in was fast and efficient. The young lady who checked me was wonderful as well.
All in all, a good stay with minor issues I stayed overnight on business and found this hotel online. The room was comfortable in that the shower pressure and temperature stability were fantastic. The window curtains were not only not installed, there was no clear way to correct it myself. The chairs and bed were comfortable. The TV remote batteries needed changing. The elevator was smooth and quiet. The restaraunts in close proximity were fantastic as well. All in all, a good stay with minor issues
Business response:
I want to thank you for taking the time to post a review of your stay. We are so happy to hear that you enjoyed our comfortable rooms and convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Great Hotel, Excellent Price I am very happy with my stay. Staff were professional and courteous. Would recommend Extended Stay to all my friends and family.
ok A/c is very loud. No coffee maker in room
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies for the maintenance issues you experienced. I will be sure to have our maintenance engineer inspect your room to ensure that everything is functioning properly. Additionally, while we no longer keep dishes in guest rooms, these items are available upon request for no additional charge. Still, I am glad to read that you had a positive stay overall. Thank you again for posting your review. I do hope that you will return to our ho... read more
Frequently asked questions about Extended Stay America - Syracuse - Dewitt
How is Extended Stay America - Syracuse - Dewitt rated?
Extended Stay America - Syracuse - Dewitt has a 4.1 star rating with 1,041 reviews.
When is Extended Stay America - Syracuse - Dewitt open?
Extended Stay America - Syracuse - Dewitt is open now. It will close tomorrow at 12:00 a.m.