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Extended Stay America - Syracuse - Dewitt

4.1
  • Hotels
  • East Syracuse, NY

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

6630 Old Collamer Rd., East Syracuse, NY, 13057, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.11,033 reviews
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Anonymous's profile image
Anonymous 
9 years ago

Nothing special It was okay. The Wi-Fi was quite slow and the breakfast was nothing to brag about, either. I probably would not stay there again. 

Business response:

Thank you for your review. I sincerely apologize that we were unable to exceed your expectations. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. 

Leslie's profile image
Leslie 
9 years ago

Good Very friendly staff 

Business response:

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your kind comments about our friendly staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Leahlovely's profile image
Leahlovely 
9 years ago

Great Customer service Good location. Hotel is a average Extended stay with larger than expected rooms. More than anything EXCEPTIONAL CUSTOMER SERVICE. The young lady who checked me in was fast and efficient. The young lady who checked me was wonderful as well. 

Jason's profile image
9 years ago

All in all, a good stay with minor issues I stayed overnight on business and found this hotel online. The room was comfortable in that the shower pressure and temperature stability were fantastic. The window curtains were not only not installed, there was no clear way to correct it myself. The chairs and bed were comfortable. The TV remote batteries needed changing. The elevator was smooth and quiet. The restaraunts in close proximity were fantastic as well. All in all, a good stay with minor issues 

Business response:

I want to thank you for taking the time to post a review of your stay. We are so happy to hear that you enjoyed our comfortable rooms and convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Breadwinner's profile image
Breadwinner 
9 years ago

Great Hotel, Excellent Price I am very happy with my stay. Staff were professional and courteous. Would recommend Extended Stay to all my friends and family. 

harold's profile image
harold 
9 years ago

ok A/c is very loud. No coffee maker in room 

Business response:

I want to thank you for taking the time to post a review of your stay. Please accept our apologies for the maintenance issues you experienced. I will be sure to have our maintenance engineer inspect your room to ensure that everything is functioning properly. Additionally, while we no longer keep dishes in guest rooms, these items are available upon request for no additional charge. Still, I am glad to read that you had a positive stay overall. Thank you again for posting your review. I do hope that you will return to our ho... read more

Susan's profile image
9 years ago

A good value. Clean, comfortable rooms w/ kitchen Very pleasant, professional and courteous staff. Definitely a good value for the money. 

Robert's profile image
Robert 
10 years ago

Comfortable and affordable. I enjoyed my stay here. It seems there is no daily maid service, but that is O.K for a short stay of a day or two. The room I had was comfortable and spacious, Nice area with restaurants nearby. Continental breakfast only with basic menu (fruit, muffins, coffee) MacDonalds and Tim Hortons about a mile away. 

Business response:

The staff and I read your review, and would like to thank you for writing a great review about your stay with us. I am so pleased to read that you enjoyed your stay with us and that our location was convenient for your needs. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Chris's profile image
10 years ago

Nicest most courteous staff. My stay was very pleasant The staff goes out of their way to see you have what you need. 

Frequently asked questions about Extended Stay America - Syracuse - Dewitt

How is Extended Stay America - Syracuse - Dewitt rated?

Extended Stay America - Syracuse - Dewitt has a 4.1 star rating with 1,033 reviews. 

When is Extended Stay America - Syracuse - Dewitt open?

Extended Stay America - Syracuse - Dewitt is open now. It will close tomorrow at 12:00 a.m.