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Extended Stay America - Tacoma - Fife
- Hotels
- Fife, WA
About this business
Location details
2820 Pacific Hwy. E., Fife, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
1. Room was stinky 2. The laminate was peeled off from the kitchen counter 3. The sink was blocked 4. There was no conditioner 5. The bath tub was dirty, there was hair.
Business response:
Dear Prashant, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is unacceptable by our standards. We will take the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We truly appreciate your feedback.Sincerely,Hotel Management
THIS PLACE IS FULL OF DECEIT N DISHONEST PEOPLE SOR WHATEVER HIS NAME ARTING WITH ANDRE
Business response:
Dear Guest, Thank you for taking the time to post your review. We truly value our guests' comments and opinions. We apologize for not meeting your expectations, and we hope you will consider giving us a chance to provide you with the type of service we are typically known for delivering. Thank you again, and we wish you all the best.Sincerely,Hotel Management
Pretty grungy. There was a bucket in the hall way catching something dripping from the upper floor. It said booking came with a Continental Breakfast and when asked, They said no, but there are snacks over there.
Business response:
Dear Karli, we are sorry your stay with us was anything other than perfect, and we wish we could have had the opportunity to address your concerns while you were still here. Nothing is more important than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely,Hotel Management
Non smoking room smelled like smoke the entire time.
Business response:
Stephanie, thank you for evaluating your stay with us. We regret not meeting your expectations and apologize for the concerns you encountered in your suite. We are a non-smoking hotel, but on a rare occasion, we have violators of this rule. We appreciate you bringing this to our attention so we can address it. Feedback like yours gives us valued insight to improve our guest experience; therefore, we appreciate your comments. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit... read more
Floor not clean
Business response:
Tsao, thank you for sharing your review. We apologize for the cleanliness issue you faced during your visit and the inconvenience this caused. Please know we have addressed your comments with our housekeeping associates, and steps are being taken to ensure this is not repeated. We understand your frustration and are grateful for your patience. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tacoma - Fife
How is Extended Stay America - Tacoma - Fife rated?
Extended Stay America - Tacoma - Fife has a 3.3 star rating with 2,299 reviews.
When is Extended Stay America - Tacoma - Fife open?
Extended Stay America - Tacoma - Fife is open now. It will close tomorrow at 12:00 a.m.