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Extended Stay America - Tacoma - Fife
- Hotels
- Fife, WA
About this business
Location details
2820 Pacific Hwy. E., Fife, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel is the most horrible hotel I have had in USA. Avoid this hotel all the time.
Business response:
Dear Yaming,We sincerely apologize for yournegative experience at our hotel. Nothing is more important to us than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We wish we had addressed the problems while you were still here. Allow us to review your case with the team and ensure what steps we can take as we move ahead. Please give us another chance so we can leave a much better impression on your next visit.Sincerely,Hotel Management
Now like front disk guy
Business response:
Dear Gurdial, Thank you for your feedback. We apologize for any dissatisfaction with our front desk service. Providing excellent customer service is our priority, and we regret if we fell short of your expectations. Your comments will be addressed with our team to ensure improvements are made. We value your input and hope to have the opportunity to provide you with a more pleasant stay in the future.Sincerely,Hotel Management
Stay, what stay?? They refused to let me stay because I had a 5 foot uhaul trailer. Then, they charged me for the night and as of now 5 days later, they’re ignoring Expedia’s emails and refund requests. But, may have dodged a bullet. 3 homeless sitting up against the fence drinking a bottle when I pulled up. To get in the gate of the fence that’s around the whole property, some lady (guest) that was whacked out, ran out and plugged her room card in to open it. Very bad area. I would advise never considering this place. Then ... read more
Business response:
Dear Jason, Please accept our sincere apologies for the issues you experienced during your recent visit to our hotel. We strive to ensure our guests have an exceptional time during their travels, and we are disappointed that we did not meet these expectations for you. We understand that no explanation of these issues can change your recent experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We're committed to earning back your trust and becoming your g... read more
This place is locked down like a prison. There was a pile of curly hair in the shower. The tv is outdated and is bolted down in front of the only mirror aside from the one in the bathroom, which is mostly foggy because the there’s no exhaust fan in there. The bed is institutional and uninviting and made up with stiff bedding. The color scheme is depressing and dingy. All around awful.
Business response:
Dear Scott,Thank you for choosing us and sharing your comments. We apologize for not providing you with a good hotel experience. It is very understandable how these eventsdetracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Grant us the opportunity to host another ... read more
It was a gated property but was still a little scary.
Business response:
Dear Crystal, We apologize if you felt uneasy during your stay. Our gated property is designed to prioritize guest safety and security. Your feedback is valuable, and we will review our security measures to ensure they meet our guests' expectations. Should you have any specific concerns or suggestions for improvement, please don't hesitate to reach out to our management team. Your comfort and peace of mind are important to us, and we appreciate the opportunity to address any issues you encountered. We hope to have the chance... read more
Terrible but cheap
Business response:
Dear Radtaney, We sincerely apologize for your negative experience at our hotel. Nothing is more important to us than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We wish we had addressed the problems while you were still here. Considering our price, please give us another chance so we can leave a much better impression on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tacoma - Fife
How is Extended Stay America - Tacoma - Fife rated?
Extended Stay America - Tacoma - Fife has a 3.3 star rating with 2,299 reviews.
When is Extended Stay America - Tacoma - Fife open?
Extended Stay America - Tacoma - Fife is open now. It will close tomorrow at 12:00 a.m.