Extended Stay America - Tacoma - South

Anonymous 

on Expedia

11 years ago

"Complimentary" breakfast poor. Offering granola bars and vending machine like muffins, couple apples/oranges nice but don't advertise its breakfast 

Anonymous 

on Expedia

11 years ago

Terrible I picked this hotel because it advertised a free airport shuttle and didn't cost too much. However, I found out that all the hotels have free shuttles. And this room was awful! 

David 

on Expedia

11 years ago

Not a Real Hotel This was more of a rented room than a hotel. There were no hotel amenities. This place does not provide soap or shampoo with your stay. The description said that it comes with a complimentary breakfast which is not true. In the mornings in the lobby, there is a bowl with apples, a tray of granola bars, and a basket of prepackaged gas station style muffins. This does not constitute breakfast. In addition, the bed was uncomfortable and the towels were extrememly rough. Also, there are only about a dozen parkin... read more

Matt 

on Expedia

12 years ago

Better off in the car, twisty ties for repairs I stay in many hotels, and that is putting it lightly. This was by far the WORST hotel I have ever been too. I'm used to a few screw ups, but this was abismal. The staff could not find my reservation, (finally did which they had accidentally canceled). Once found they billed my card a second time since Edpedia had already billed me. The hotel itself was even worse. It smelled of rotten fish, very potent only to be overpowered by pot, and a lot of it. It permitted the halls. The ... read more

Anonymous 

on Expedia

12 years ago

The employees were friendly and that made the stay better. The hallways were dirty with rubbish on the floor. The carpets inside the rooms as well as the hallways were stained badly. It looked like it just needed to be cleaned really well. There were absolutely no amenities. The only thing in the bathroom was soap. The breakfast was not worth anything. 

Turbo 

on Expedia

12 years ago

Room OK; Hotel operations questionable. Thankfully I booked for both Fri & Sat ... Sat afternoon desk clerk was running around conferring w/ housekeeping, lamenting about being overbooked. Checked into room, found fridge off and melted ice in musty freezer ... Was told there was NO ice machine at hotel. (Never stayed @ hotel w/o ice before!) Thankfully another guest overheard and offered some from her fridge ... Thanks Christine . Room was clean & adequate but hallway carpets were stained in places and the crumbs outside one... read more

Laurie 

on Expedia

12 years ago

Dirty and Uncomfortable My friend and I stayed here one night. We checked in right before 3:00. The hallway carpets were dirty. There was lots of visible debris. They were never vacuumed throughtout our stay. Our room was just barely okay. No ameneties like a blowdryer or even a clock! There was some kind of brown stain on the ceiling. We weren't sure what it was and didn't want to know. The refridgerator was very old and very loud and ran all night. The beds were comfortable enought, but the pillows were awful. The sink did... read more

Military 

on Expedia

12 years ago

Not worth the few bucks you think you save Non smoking except smoke somehow continually flowed into the room. AC would not shut off...just not worth it.