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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close proximity to airport and dining options. However, property is very dated. The hallways smelled of marijuana, the lighting was dim, the beds hard as concrete, no water pressure for shower or sink, and the noise from other guests continued throughout the night making it difficult to impossible to sleep. I do not recommend and will not stay here again.
Business response:
Dear Stacy, We deeply regret that your recent stay did not meet your expectations. It is disappointing about the various issues you encountered, from the outdated property and unpleasant odors to the lack of comfort and disruptions from other guests. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will address these concerns with our team to ensure improvements are made. Should you reconsider, we would appreciate the opportunity to regain your trust and provide you with a... read more
Stay away -dilapidated hotel Very old hotel. Phone didn’t work to call the front desk..no breakfast as advertised and coffee was like mud probably left over from days.
Business response:
Dear Sharon, We apologize for the inconvenience you experienced during your stay. It's disheartening to learn of the issues you encountered with the phone and breakfast offerings. Please accept our sincerest apologies for falling short of your expectations. Your feedback is invaluable, and we will address these concerns to ensure a better experience for our guests in the future. We appreciate your understanding and hope for the opportunity to regain your trust on a future visit.Sincerely,Hotel Management
Very disappointed. It’s says breakfast but the only thing they had was oatmeal.
Business response:
Dear Susan, Thank you for taking time out of your day to post a review. We apologize for any disappointment regarding our breakfast offerings. While we aim to provide a satisfying experience for all our guests, we understand that preferences may vary. Your feedback is valuable, and we will consider it as we continue to improve our services. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Hotel Management
6hrs of sleep but would not stay again We booked this hotel because our flight from tampa was arriving at 12am and needed a bed to sleep instead of driving home. My wife and i were traveling with my 2yr old and i called the night before to ask for a pack n play or crib and they did not have one to offer or didnt seem eager to help us. Once we arrived after a 2 hr plane delay, arrived at 2am, our 1st room did NOT have a working AC. Luckily the 2nd room did have a working unit. Hallways looked like they havent been cleaned in ... read more
Business response:
Dear Guest, Thank you for choosing us. It is our prime motto to serve our guests with the best customer service. However, we want to extend our apologies for not providing you with a room that meets your expectations. We completely understand your frustration and the inconvenience this caused you. In response to your review, we will discuss and address it with the relevant team so that it is not repeated. Once again, we are sorry for the experience and hope you and your family will reconsider and return, as we would welcome ... read more
I went for spring break and the hair dryer was broken , they didn’t fixed and I had to buy a new one . They couldn’t change to another room as well , terrible service. Room smelling cigarette.
Business response:
Dear Andrezza, We sincerely apologize for the inconvenience you experienced during your stay. It is disappointing to hear about the broken hairdryer and the unpleasant odor in your room. We understand the importance of these amenities and regret any inconvenience caused. Your feedback is valuable, and we will address these issues with our team to rectify them promptly. Please know that we take your concerns seriously, and we appreciate your understanding. We hope you will consider giving us another chance to provide you with... read more
Breakfast was so bad they said snacks will be until 9, but we went there many time around 8 and 7:30 the area was so dirty and disgusting, I requested to upgrade as platinum membership the front desk guy he gave a room for disability, and when we went to change it the best day they were a room available for queen bed , but he didn’t want to help, if I explained this our anniversary and my fiancé coming from deployment, still gave the bad room in the begging until next day we went to check the other lady explained that the ro... read more
Business response:
Dear Hanada, We deeply apologize for the unsatisfactory experience you encountered during your stay. It is disheartening to hear about the issues you faced with the breakfast area's cleanliness and the service our staff provided. Your feedback is concerning, and we assure you that we take it seriously. We will address these concerns with our team to ensure improvements are made. Additionally, we regret any inconvenience caused by the room assignment and the overall condition of the hotel. Please know that your comfort and sa... read more
Room needed an update plugs didn’t work spider webs in the room. Floor needed to be cleaned. I paid for a room I didn’t sleep in I left. I took this room to sleep closer to work I lost out on a days work because I wasnt comfortable.
Business response:
Dear adA-Nnenna, Thank you for sharing your review and the details surrounding your recent stay. On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome yo... read more
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,654 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.