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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rude overnight Desk employee. No chairs in room, no lotion No utensils in kitchen, briken alarm clock. My worst stay in any extended stay establishment
Business response:
Dear Tahir, Thank you for your recent stay at our hotel. We are sorry for your issues with our night-shift front desk associate. We take these reviews seriously, and our team will evaluate your feedback to ensure these concerns are not repeated. Again, we apologize and hope you will allow us another occasion to provide you with the hospitality you deserve every time you stay with us.Sincerely,Hotel Management
I had cockroach’s in my room and when I went to front desk it was like a joke. I barely slept due to the uncleanliness of the room. I bought roach spray through UberEats delivery just so I could sleep which I even showed the front desk that I had bought roach spray and it was like not a big deal to them
Business response:
Dear Eric, Thank you for taking the time to share feedback about your recent stay. We are very disappointed to learn of the issues you experienced, and we want to extend our apologies for these frustrations during your time with us. We have contacted our pest control provider to ensure procedures are bein followed. We hope you will revisit and allow us to give you the outstanding experience for which we are known.Sincerely,Hotel Management
No room service can change the sheets and towels, people smoking illegall stuff and room is smelling smoke
Business response:
Dear Amgad, Thank you for the review and for sharing your experience. We adhere to a strict no-smoking policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. Moreover, we do not take concerns regarding the cleanliness of our hotel lightly. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportun... read more
Trash Trashy and Trashed!!! The customer service was terrible at best!! Tony was a horrible representative!!! I checked in at 3pm the tv didn’t work had no signal!!! Eventually they came and switched the tv out several hours later!! Two heaters in room one blew cold air out on 90 and the other one did work. The toilet stopped up in the morning and we called a hour before check out to let them know about that to come fix before we showered so we would be in maintenance way, which never showed until the time of check out. Then... read more
Business response:
Dear Marlon, Thank you for your candid review. Please accept our apologies for any disappointment you felt during your stay. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the various issues you described. We value your feedback, and we hope you will return so we can provide you with the hospitality you deserve.Sincerel... read more
This hotel unfortunately was not what we were expecting. While I don't mind basic, especially when it's just a super quick stay, it smelled like marijuana from the time we got in the elevator. The hallways smelled, the room smelled, and when air kicked on, it smelled more. It didn't feel super safe and just dingy. Do not recommend at all.
Business response:
Dear Cassie, Thank you for your feedback. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,654 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.