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Extended Stay America - Tampa - Airport - Spruce Street
- Hotels
- Tampa, FL
About this business
Location details
4312 W. Spruce St., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Enjoyed my stay Staff was very friendly and helpful. Helped me avoid flooding due to weeks of constant rain.
needed to get away so we stayed near all the bars and mall, super convenient . Only down fall the walls were thin you could hear people next door but over all, it was nice.
So-so The room was not bad for the price. My husband and I were uninformed that there isn't a regular daily clean of the room during the stay. We were told to bring our dirty linen down to exchange for clean ones. I was informed by one of the managers that if I tip the room cleaners 10 bucks, they will agree to clean our room daily for the entire stay. Needless to say, we brought our own dirty linen and towels down to get new ones. Besides the lack of room service, the stay wasn't bad.
Awesome stay. AMAZING guest service!!!!!!!
We would stay again there were a few non scary looking bugs we found roaming our room every once in a while, but honestly welcome to Florida. I feel they are hard to avoid in any residence. Other than this, the hotel was clean and the staff friendly. There were people out walking their dogs late at night (which I feel you wouldn't find in a bad neighborhood.)
Nice hotel Nice hotel. Clean,centrally located. The front desk staff were excellent. Personable, knowledgeable genuinely helpful and friendly. Both day and night staff always ready to assist when needed. Would recommend this place for the staff alone.
Room was dated. Kichenette with no utensils, plates or bowls. Old amenities. Charges for local calls. Breakfast was bad coffee and pastries in plastic wrap. Staff not terrribly helpful with directions to nearby stores.
Business response:
Dear Guest, Thank you for sharing your feedback. We appreciate you taking note of our team, and we are sorry that several aspects of your stay did not meet your expectations. Your comments regarding the kitchenette, amenities, and breakfast are valuable, and we will use them to inform our improvements. We strive to provide a comfortable and convenient visit for all our guests, and it is clear we fell short during your stay. We hope you might consider giving us another opportunity in the future so we can provide a more enjoya... read more
We only needed the room for one night to catch an early flight. The room was clean but that's about all I can say for it. In general, the hallways had an unpleasant odor but a workman was signing out while we were checking in so the property or some part of it may have been undergoing renovation.The refrigerator in our room made a terrible "clacking" noise off and on and woke me up a couple times during the night. The towel bar in the bathroom was not secure on the wall and the towels were very thin. We would not use this ho... read more
Business response:
Dear Guest, Thank you for taking the time to share your detailed feedback. We regret that your experience fell short of expectations and appreciate you highlighting the areas that need attention. Your comments regarding room amenities and the overall condition of the property have been noted and shared with our operations and housekeeping teams for review. We understand how important rest and comfort are, especially before travel, and we sincerely apologize for any inconvenience caused. Continuous improvement remains a top p... read more
Frequently asked questions about Extended Stay America - Tampa - Airport - Spruce Street
How is Extended Stay America - Tampa - Airport - Spruce Street rated?
Extended Stay America - Tampa - Airport - Spruce Street has a 3.5 star rating with 2,756 reviews.
When is Extended Stay America - Tampa - Airport - Spruce Street open?
Extended Stay America - Tampa - Airport - Spruce Street is open now. It will close tomorrow at 12:00 a.m.