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Extended Stay America - Tampa - Northeast
- Hotels
- Temple Terrace, FL
About this business
Location details
12162 Morris Bridge Rd, Temple Terrace, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hallway carpet was rough, fridge in room broken.
Business response:
Dear Orlando, We appreciate your high rating and hope you had a pleasant stay with us. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. We apologize for the inconvenience you experienced during your stay, and we will work diligently to address the issues you mentioned. We hope to welcome you back and provide an even better stay.Sincerely,Hotel Management
Front desk ladies were kind and helpful!
This is an older property that Extended Stay Suites is now in, and it needs a lot of updating. While management is very attendant to guests and their comments, Extended Stay needs to do a complete remodel of this property if they want to continue to serve repeat guests.
Business response:
Dear Pam, Thank you for staying at our hotel and sharing your review. We appreciate your positive remarks about our staff. However, we are sorry you felt our facility needed updating. Our guests expect modern and comfortable accommodations, and we are having similar discussions. We are committed to keeping our accommodations clean and well-maintained as we anticipate future modernization plans for our hotel. We hope to welcome you again whenever your travels bring you this way.Sincerely,Hotel Management
The front desk employees were professional and polite.
Hallways smelled, elevator was dirty and bathroom had male hair on toilet, sink area and shower. Gross
Business response:
Dear Debbe, Please accept our apologies for the cleanliness issues you encountered during your stay. The condition of the hallways, elevator, and bathroom you described is unacceptable and not representative of our quality standards. Your feedback is invaluable, and we assure you that we will address these issues with our housekeeping team to improve our overall guest experience. Thank you for bringing this to our attention, and we hope you will consider giving us another opportunity to provide you with the seamless stay you... read more
Frequently asked questions about Extended Stay America - Tampa - Northeast
How is Extended Stay America - Tampa - Northeast rated?
Extended Stay America - Tampa - Northeast has a 3.2 star rating with 2,507 reviews.
When is Extended Stay America - Tampa - Northeast open?
Extended Stay America - Tampa - Northeast is open now. It will close tomorrow at 12:00 a.m.