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Extended Stay America - Tampa - Northeast
- Hotels
- Temple Terrace, FL
About this business
Location details
12162 Morris Bridge Rd, Temple Terrace, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great experience
Business response:
Dear Kiki, Thank you for sharing your positive experience at Extended Stay America! We're thrilled to hear that you had a great stay. Providing exceptional service is our goal, and we appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back for another wonderful stay.Sincerely,Hotel Management
They take dogs, but owners (especially those with LARGE dogs don't pick up waste). Rooms were OK and linens etc. generally clean; But Floors are not properly cleaned in rooms and throughout property. Staff are nice, but the hotel needs to only allow small/med dogs if they are not going to enforce waste pickup and hire staff for proper floor cleaning.
Business response:
Dear ALLYSON, Thank you for reviewing your time at our hotel. While we appreciate your positive feedback for our staff, we are disappointed to see about the concerns that kept you from thoroughly enjoying your stay with us. We never want to disappoint our guests, so we regret any frustration and inconvenience you experienced due to our pet policy. We are working with our housekeeping managers to prevent this from happening again. Our priority is to provide each guest with an experience that is as perfect as possible, and we ... read more
Didnt have spare towels or blankets. Front desk takes forever. Ants in room and mold on bathroom ceiling!
Business response:
Dear Matthewj, Thank you for taking the time to share about your stay. It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Northeast
How is Extended Stay America - Tampa - Northeast rated?
Extended Stay America - Tampa - Northeast has a 3.2 star rating with 2,496 reviews.
When is Extended Stay America - Tampa - Northeast open?
Extended Stay America - Tampa - Northeast is open now. It will close tomorrow at 12:00 a.m.