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Extended Stay America - Tampa - Northeast
- Hotels
- Temple Terrace, FL
About this business
Location details
12162 Morris Bridge Rd, Temple Terrace, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The carpets along the hallway are very dirty.
Business response:
Dear Carlos, Please accept our sincerest apologies on behalf of our entire team for not meeting your expectations during your recent stay. We sincerely regret any inconvenience, especially those related to the cleanliness of our hotel, as this is a core focus of our commitment to guest satisfaction. We take your feedback seriously and will address this issue with our housekeeping associates to ensure such lapses do not happen again. We hope to serve you in the future to provide you with the immaculate and enjoyable experienc... read more
When it was the breakfast no really good. None options, few coffee, non bread or toaster
Business response:
Dear Monica, Thank you for staying with us. We understand the importance of starting your day with a good breakfast, and we are sorry to hear that your breakfast experience did not meet your expectations. Your valuable feedback will be forwarded to the brand leaders to explore ways to improve our breakfast experience. We hope you will give us another chance to serve you in the future and look forward to welcoming you back soon.Sincerely,Hotel Management
Room was clean for the most part, fridge could've been cleaner, same with the hallway carpet. The continental breakfast lacks options, but still accomplishes what it needs to and I was grateful for it.
Other than the smell that was in the hallway. And when I woke up to Ants in my microwave. I had a pretty good stay, very quiet and near everything.
Business response:
Dear Melissa, We're delighted you had a great stay at Extended Stay America. We appreciate your positive feedback regarding the quiet atmosphere and convenient location. However, we apologize for any inconvenience caused by the disruptive smell in the hallway and the presence of the mentioned pests. Your comments are invaluable in our continued efforts to enhance our guest satisfaction. Thank you for choosing us, and we look forward to welcoming you back for an even better experience.Sincerely,Hotel Management
Poor service No service providers there
Business response:
Dear Mrunal, We apologize if you experienced challenges with service providers during your stay. Your feedback is essential, and we take it seriously. Our team is committed to addressing any issues promptly. Please consider reaching out to our front desk for assistance to ensure your needs are met. We value your feedback and hope to have the opportunity to provide you with a more positive experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Northeast
How is Extended Stay America - Tampa - Northeast rated?
Extended Stay America - Tampa - Northeast has a 3.2 star rating with 2,496 reviews.
When is Extended Stay America - Tampa - Northeast open?
Extended Stay America - Tampa - Northeast is open now. It will close tomorrow at 12:00 a.m.