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Extended Stay America - Tampa - Northeast
- Hotels
- Temple Terrace, FL
About this business
Location details
12162 Morris Bridge Rd, Temple Terrace, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The nice lady who checked me in was very polite and professional, because of her I will be staying at extended stay every time I visit Tampa, she was very welcoming.
Business response:
Dear Navares, Thank you for this outstanding review and for selecting Extended Stay America for your visit. It is always wonderful to know how much our guests enjoy our efforts. We are fortunate to have such thoughtful and exceptional team members as Tampa; we'll gladly share your kind words with her and our entire team. It was a pleasure hosting you, and we hope to see you again soon.Sincerely, Hotel Management
I've been staying at this hotel every week for almost 2 months now. The rooms are just ok. The TV remotes don't work in half of the rooms I've been in. The floors are slippery in some rooms making it dangerous if you're not paying attention.
Business response:
Dear Alan, Thank you for your recent visit and your feedback. We sincerely apologize for the issues you had while staying with us. Our team strives to ensure each guest has an exceptional visit; therefore, we truly regret this was not your experience. Thank you for bringing this to our attention, and we will address this promptly. Your valuable feedback will help us continuously strive to improve our guest experience. We value you as a frequent guest and would love the opportunity to provide you with the hospitality you dese... read more
Very professional at the front desk
It has kitchenette
Business response:
Dear Nashika, Thank you for sharing your experience on your recent visit to the city. It is nice knowing you had a pleasant stay and were pleased with having a kitchen in your room. It is always our effort to keep our guests happy and satisfied by our services. Please revisit and allow us to serve you again.Sincerely,Hotel Management
The front desk clerk at check in remembered my name from last time, it was nice that she remembered me.
Business response:
Dear Alan, Thank you for the excellent review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they had a significant role in making your stay with us memorable. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Sincerely,Hotel Management
The room was great. The chair for the desk was old and worn. Otherwise my experience was pleasant. There's no hindrances in booking again
Lobby is nice.Had to switch rooms, due to the smell of cigarettes. Rooms were ok, both rooms had noticeable damage, both bathroom door had a hole and paint on wall were scratched ,the floors needed to be mopped. There was a roach egg on the bathroom floor and kitchen counter. Rooms need to be redone, really needs improvements.Other then those things staff was nice and accommodating.
Business response:
Dear Olga, Thank you for your positive feedback about our associates. Our team members are our best asset as they continually strive to create a welcoming and accommodating experience for all our guests. Thank you for acknowledging their efforts. However, we apologize for the issues you encountered with your room during your stay. Your feedback is invaluable in helping us identify areas for future improvements, as we are committed to enhancing the overall guest experience. Thank you for choosing us, and we look forward to th... read more
Frequently asked questions about Extended Stay America - Tampa - Northeast
How is Extended Stay America - Tampa - Northeast rated?
Extended Stay America - Tampa - Northeast has a 3.2 star rating with 2,615 reviews.
When is Extended Stay America - Tampa - Northeast open?
Extended Stay America - Tampa - Northeast is open now. It will close tomorrow at 12:00 a.m.