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Extended Stay America - Tampa - Northeast
- Hotels
- Temple Terrace, FL
About this business
Location details
12162 Morris Bridge Rd, Temple Terrace, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I enjoyed the Quiet night
Business response:
Dear Aaron, Thank you for taking the time to review your stay at Extended Stay America. We are delighted you found our accommodations comfortable and that you were able to get a peaceful night's sleep. We appreciate your business and look forward to welcoming you back when you return to the area.Sincerely,Hotel Management
Good overnight stay It was good. We had an appointment in Tampa and were only there overnight. Hotel was very good.
The desk coordinator was excellent with assisting me with birthday options for the area
Business response:
Dear Nashika, Thank you for being our guest and reviewing your experience at our hotel. We're delighted to read that our front desk associate was able to assist you with birthday options for the area. Our team strives to go above and beyond to ensure our guests have an enjoyable and memorable time with us, and we're glad their caring hospitality was the highlight of your stay. We appreciate your feedback and will be sure to pass along your compliments to our front desk team. Thank you for choosing Extended Stay America, and ... read more
The TV remote in room 109 needs to be replaced. They tried twice to fix it and still not working. Everything else was fine.
The non smoking room smelled like smoke, the chairs were literally ripped, the fridge was rusted and the sink didn’t drain. On a positive note, the staff at the front desk was very pleasant.
Business response:
Dear Carin, Thank you for being our guest. We are sorry for the disappointment with the cleanliness and room condition that was the reason for the inconvenience in your suite, and we understand your frustration about not getting a maintained room. We examine the room before guests arrive, but we'll speak to our team about missed areas. Please return; considering our staff, we will surely provide you with the outstanding stay you deserve.Sincerely,Hotel Management
I was there for 2 nights and at first once I walked in everything looked good, but then you see the black mold in the bathroom which messed with my allergies. The hinge to the bathroom was broken and it looked like it was about to snap off. The bathroom wasn’t all that cleaned. The shower area still had a bunch of hair around it. The location of the hotel is nice because it is close to USF so there restaurants and shops to go too.
Business response:
Dear Sarah, Thank you for staying at our hotel. Thank you for your comments about our hotel location. We are glad you appreciated our convenient location close to area restaurants and shopping. However, we apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and ... read more
Frequently asked questions about Extended Stay America - Tampa - Northeast
How is Extended Stay America - Tampa - Northeast rated?
Extended Stay America - Tampa - Northeast has a 3.2 star rating with 2,496 reviews.
When is Extended Stay America - Tampa - Northeast open?
Extended Stay America - Tampa - Northeast is open now. It will close tomorrow at 12:00 a.m.