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Extended Stay America - Temecula - Wine Country
- Hotels
- Temecula, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
27622 Jefferson Ave., Temecula, CA, 92590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Older hotel.
Business response:
Yuri, thank you for being our guest at Extended Stay America. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. We also appreciate your comments regarding the overall condition of our hotel and will share them with the appropriate individuals as we plan for future upgrades. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Wedding travel The room was no smoking but reeked of smoke smell. The front desk screwed up on billing but was able to fix it rather quickly. No comps offered. It was a comfortable bed.
Business response:
Sarah, it was a pleasure to have you as our guest. We are glad to read you liked the service provided by our front desk staff and the comfort of our beds. However, we are sorry for the issue you experienced in your room and regret the inconvenience it caused. We have taken your comments and will use these to monitor and improve the quality of services we offer to our guests. We hope you will reconsider and stay with us again the next time you are in the area. Sincerely, Hotel Management
It served its purpose for a place to sleep while being out of town
Business response:
Thank you for the generous review.We are delighted you had an overall enjoyed your stay. It was our pleasure hosting you at our hotel; we hope to see you again soon. Sincerely, Hotel Management
Sub par at best Frint desk staff was friendly. The room was not thoroughly cleaned and we had to clean it ourselves. The bed was not comfortable and all the pillows were flat. We will not stay at this property again.
Business response:
Resha, thank you for choosing to stay at Extended Stay America. We are glad to know you had a pleasant time with us and that you were impressed with our courteous associates. However, we are sorry your suite was not in a spotless condition as it should have been. We have shared your concern with the housekeeping team to be more diligent going forward. We value your additional feedback and invite you to stay with us again in the future. Sincerely, Hotel Management
There was some kind of smell in the hallways but other than that everything else was ok
Business response:
Edward, thank you for choosing to stay at Extended Stay America. We are glad to know you had a nice time with us, but we regret the smoke smell you experienced. Your comments will be shared with the housekeeping staff to be more diligent going forward. We appreciate your business and hope to see you again soon! Sincerely, Hotel Management
Business response:
Ryan, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Staff was great, very nice. Bed was a little hard but it was ok for one night.
Business response:
Xavier, thank you for reviewing Extended Stay America. We are glad you had an overall pleasant stay and were impressed with our courteous associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
The service and staff was fantastic. Thank you. The hotel just seems outdated a bit. They need to replace the the interior design of the rooms and upgrade. Things did not look entirely clean. There was a faint urine smell in the restroom when I arrived and it never left. I realized there was a pee ring behind the toilet and that’s why. GROSS. The counter in the bathroom was chipped and stained. The shower was peeling heavily. The walls were stained and dented. The carpet looked old and had stains too. I will not be back.
Business response:
Cheyenne, thank you for choosing Extended Stay America. We appreciate your nice rating and are happy to know you were impressed with our outstanding services. However, we are sorry for not meeting your expectations with regard to your suite. Your feedback has been discussed with our housekeeping team to address the problems you outlined. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Quirenia, we appreciate you selecting us and taking the time to leave your feedback. We hope the positive aspects of your stay more than made up for any concerns you may have had. Once more, we appreciate your business and wish to have another opportunity to welcome you for the five-star stay we strive to provide every guest. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Temecula - Wine Country
How is Extended Stay America - Temecula - Wine Country rated?
Extended Stay America - Temecula - Wine Country has a 4.1 star rating with 1,186 reviews.
When is Extended Stay America - Temecula - Wine Country open?
Extended Stay America - Temecula - Wine Country is open now. It will close tomorrow at 12:00 a.m.