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Extended Stay America - Temecula - Wine Country
- Hotels
- Temecula, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
27622 Jefferson Ave., Temecula, CA, 92590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worthy Location is very good, room was nice also and I liked the service. Nice!
Business response:
David, please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept room, hospitality, and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
It was at a good location for us in relation to visiting a relative. But also at this location ON the property at night was a bunch of what appeared to be homeless or maybe drug users, hanging around parking lot and it was a bit uneasy for us to have to park there and walk by. Nothing happened still we were uneasy. Also in room they had a "kitchen" but no plates nor cups/glasses... and we were told NO ice machines on property.
Business response:
Thank you for reviewing your stay. We are pleased to know you liked our location, but we are sorry about the isolated incident you mentioned. Please be assured that we are investigating this issue. We would like to inform you that, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We hope to host you back in the future so that we can provide you with a much better experience. Sincerely, Hotel Man... read more
Considering the ridiculous price you would think they would offer great amenities and a decent breakfast; no. Won't be back.
Business response:
Thank you for sharing your concerns. We are disappointed to read about your dissatisfaction with our hotel’s in-room amenities and the breakfast offerings. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Please consider staying with us again so we can provide you with a better experience. Sincerely, Hotel Management
Definitely pet friendly, liked the kitchenette, ice machine was nonexistent, although the CSR was kind enough to locate a ziplock baggy with about a dozen cubes. No frills, but for under a hundy a night, it was fine.
Business response:
Thank you for your feedback about Extended Stay America. We are glad you had an overall pleasant stay with us. Since we have fully equipped kitchens with a full-size refrigerator which includes ice trays for your convenience, we do not have ice machines on our property. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Heather, thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more glad you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Check in was fast and easy but The bed was too hard and uncomfortable
Business response:
Thank you for your comments. We are glad that you liked our front-desk service. However, we are sorry you found the sofa bed uncomfortable. We do have a variety of room configurations which may be more suitable to your needs the next time you stay with us. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you soon as our guest. Sincerely, Hotel Management
No ice machine, no water in the lobby. The grab and go breakfast was a joke. You have a fridge in the room but no ice trays to make ice cubes. Not very conducive for the soccer tournament we were staying for. Thankfully the second day we knew better and planned better.
Business response:
Tarrah, thank you for staying at our hotel. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We are sorry to read you had several issues during your stay, and we are working to avoid such mistakes going forward. We would like an opportunity to serve you better in the future and hope you will return the next time your travels bring you this way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Temecula - Wine Country
How is Extended Stay America - Temecula - Wine Country rated?
Extended Stay America - Temecula - Wine Country has a 4.1 star rating with 1,191 reviews.
When is Extended Stay America - Temecula - Wine Country open?
Extended Stay America - Temecula - Wine Country is open now. It will close tomorrow at 12:00 a.m.