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Extended Stay America - Temecula - Wine Country
- Hotels
- Temecula, CA
About this business
Location details
27622 Jefferson Ave., Temecula, CA, 92590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A little on the pricey side considering... Bed was small, moved quite a bit and blankets were not comfortable.
Business response:
Thank you for being our guest. We are sorry to read that you felt the value of our accommodations did not match your expectations and apologize for the issues you had with the comfort of your bedding. We will follow up on your concerns to ensure we are well poised to serve our future guests. Thank you again, and we hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
Quick check ln and got to come earlier and check out late for free love it
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you loved our outstanding service. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Room had not been properly cleaned before check-in. there were sunflower seeds all over. after telling front staff, the room was cleaned while away for dinner. Also had to tell them to get trash also.
Business response:
Tina, thank you for being our guest and sharing your feedback. We are sorry we missed some areas in preparing your room, but we are pleased our front desk associates resolved this problem when you informed them. We hope you will choose us again so we can make your next visit a comfortable one. Sincerely, Hotel Management
Our stay was short, just an overnighter, for a family event. Glad to have found you right off the freeway, also glad we were be able to get in the room before 3. As we had a drive, it allowed us to finish getting ready.
Business response:
Mary, thank you for choosing Extended Stay America for your overnight stay while you were here for a family function. We are glad our hotel met your expectations and made your visit a comfortable one. Thank you again, and we hope to see you soon. Sincerely, Hotel Management
Too close to freeway. And very loud with all the doors locked to avoid transients entering.
Business response:
Thank you for staying with us. We are glad you loved our convenient location close to the freeway and had a great stay. However, we are sorry for the noise issue you encountered and regret the inconvenience it caused. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Temecula - Wine Country
How is Extended Stay America - Temecula - Wine Country rated?
Extended Stay America - Temecula - Wine Country has a 3.1 star rating with 2,218 reviews.
When is Extended Stay America - Temecula - Wine Country open?
Extended Stay America - Temecula - Wine Country is open now. It will close tomorrow at 12:00 a.m.