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Extended Stay America - Temecula - Wine Country
- Hotels
- Temecula, CA
About this business
Location details
27622 Jefferson Ave., Temecula, CA, 92590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property is close to wine country and the rooms are good size and comfortable, but having to ask to have toiletries and a blow dryer brought to the room, along with having a kitchen that had absolutely nothing in it requiring you to go to the front desk to get plates, cups , forks and knives was a hassle.
Business response:
Thank you for taking the time to review your stay. We are pleased to know you liked our ideal location and that you enjoyed your well-appointed room. However, we are sorry for the disappointment you had with our hotel policies. It was a pleasure having you, and we hope to host you again in the future. Sincerely, Hotel Management
Stayed for a lacrosse tourney. Bummed there was no pool. Old and dated for the price. Front desk was friendly. No ice maker or housekeeping service on short stays unless u paid more. Think we left something in room but housekeeping says they didn’t find it. Kinda bummed
Business response:
Dear Jamie, thank you for choosing our hotel for your event travel needs and for the welcomed feedback. We are sad to learn you were disappointed in a few areas of your stay. Thank you for the feedback that makes us serve our guests better in the future. We are also sorry if you have yet to be reunited with your misplaced personal item. We would appreciate additional information to identify the room you occupied so we may properly investigate and follow up with our housekeeping team. Thank you again and we look forward to sp... read more
Staff was courteous, rooms were run down and there was hair left in the bathroom floors. The beds were horrible, I did not get a good nights sleep those mattresses suck.
Business response:
Jackie, thank you for choosing us. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found the beds uncomfortable. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. Also, we have asked our housekeeping team to be more diligent going forward. On a positive note, we are happy to know you liked our courteous staff. On behalf of everyone here, we invite you to revisit us for an even bett... read more
The hotel is close to wine country and old town Temecula. The hotel is very pet friendly.
Business response:
Ray, thank you for choosing Extended Stay America. We are glad to know you were happy with our pet-friendly policy and enjoyed our ideal location. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Temecula - Wine Country
How is Extended Stay America - Temecula - Wine Country rated?
Extended Stay America - Temecula - Wine Country has a 3.1 star rating with 2,218 reviews.
When is Extended Stay America - Temecula - Wine Country open?
Extended Stay America - Temecula - Wine Country is open now. It will close tomorrow at 12:00 a.m.