Extended Stay America - Temecula - Wine Country

Edith 

on Expedia

a month ago

Oh gosh ok so it’s nice building from outside then u go In and it’s like totally different! Smells like old people aftershave and I’ve never seen an elevator that has a push door then the room wash really dusty the burners were bad.there was dried up urine on the toilet, bathtub had a crack, I didn’t know that actual people live there! I could hear dogs barking at nice and a lady yelling in the halls and also no ice! It’s not a place to stay like for a vacation or mini vacation it’s literally a MOTEL!! My girls didn’t feel s... read more

Patricia 

on Expedia

a month ago

Kitchen not fully equipped/worn tubs The building looks much better from the outside vs the condition of the rooms. The bathtubs are worn, and the kitchen isn't fully equipped. There are no dishes, cutlery, or pans. The online advertising sounds fake. What's the point of having a kitchen without equipment. When families stay for consecutive nights and need to cook something simple, it will be impossible for them unless they pack their own pans and dishes. FYI: The breakfast included was coffee, tea and instant oatmeal. They ... read more

Edgar 

on Expedia

a month ago

If there was no place to stay ever, I rather sleep in the car then go to this hotel again. Staff up front very rude. Went at 2:05 pm and I was told they don't do early check ins. I have stayed over 500 hotels in my lifetime and yet once no hotel has every told me 55 minutes prior to our check that "They don't allow early check ins", for me it was funny and not a proper way to start. 2ndly I canceled the hotel and booked somewhere else, especially finding out they had no pool. Now they don't want to refund the money when base... read more

Cephas 

on Expedia

a month ago

The rooms are quite dirty. There were broken furniture not fixed. The bedsheets were dirty and smelly. Rooms are not clean. Overall rating is poor. Will not recommend. I will not stay in this hotel until they get their acts together. 

Aileen 

on Expedia

2 months ago

Lots of very shady people in the area. Saw someone walking their bike down the hall, shady looking people outside at all hours. Room smelled dirty. Not worth the price. 

Elena 

on Expedia

2 months ago

“Breakfast” is not really breakfast. It’s coffee and muffins. Not really what I expected when I booked the room here. Hallway by elevator smelled like a dog urinated. And I had to be changed out of the “non smoking” room because it smelled like cigarettes. But other than that, they staff were super friendly and helpful. In my opinion, it was still a little pricey for what the room provided. 

Myesha 

on Expedia

3 months ago

The younger lady, always smiling and interacting with customers. She knows her job and answer questions accurately. The hotel is not clean, rooms are only cleaned weekly, and when cleaned it’s half cleaned towels and wash clothes are not readily available so one is encouraged to return later because laundry is being done and bring your dirty. Just because the place comes with a refrigerator and stove they jack up the price but the upkeep and polices are a fail. 

Shawn Alan 

on Expedia

3 months ago

Room was not clean when we checked in. Floor not cleaned at all. Asked multiple times to get the floor cleaned and front desk flat out refused. Lots of homeless hanging ot in the parking lot. Dog poop outside the front door. DO NOT STAY HERE.