Extended Stay America - Temecula - Wine Country

Beverly 

on Expedia

11 months ago

Our non smoking room had the smell of Marijuana. The smoke detector had a plastic bag over it. I reported it the first night. No one ever came to remove it. I reported it again. The front desk offered a discount. We haven't received it yet. 

Crystal 

on Expedia

a year ago

Unable to sleep the entire night, someone banging from the upstairs floor. The place was dirty. Will never stay here again. 

Joseph 

on Expedia

a year ago

Stay was ok stay over there for four nights due to my mom had a procedure done and it was close to her doctors office. Mom would stay in the room while I went to work. When we left I clean the room even mop the floor. Was going to stay there yesterday because my mom had a follow up. And they said that we can’t stay there because there was a smell when we left. We clean the place too to bottom. I didn’t tell them that the rooom had dirty sheets and there was dirty under the bed. I brought my two service dogs and they were in ... read more

Nelson 

on Expedia

a year ago

Extended stay hot springs It was a nice quiet night I slept like a baby and then I hit the shower just to find out that nothing but hot boiling water could come out of the shower I tried all knob positions before I Karen up and complained about it the front desk was not helpful at all they said that the maintenance people showes up around 9 am I had to pull a backpacker shower style if you know what I mean 

Samuel 

on Expedia

a year ago

This was the worst hotel I’ve ever stayed at. The smell in the hall made me sick. The cleanliness was the worst part. Other people’s hair on the shower wall. 

Joseph 

on Expedia

a year ago

Just didn’t like how I had to pay 100 for the night 

Quiana 

on Expedia

a year ago

Front desk personnel at nights rude including Manager. Younger staff during checkout was awesome.