Extended Stay America - Temecula - Wine Country

Ana Carolina 

on Expedia

a year ago

The building smells bad 

Michael 

on Expedia

a year ago

We had to cancel our stay because the rooms are supposed to be non-smoking and our room wreaked of cigarettes. The staff was very friendly and apologized for the inconvenience. 

Miranda 

on Expedia

a year ago

Worst hotel experience of my life! I drove 14hours only to arrive at this hotel and not have a room for my reservation. I made a reservation 1 week in advance and was told when I arrived at 8pm that because I did not arrive earlier my room was given away to guests that showed up before me even though I was the one with the reservation. I was told it is "pretty much first come first served and there was nothing that could be done". 

Jeff 

on Expedia

a year ago

This place is a dump 

Rochee 

on Expedia

a year ago

We had to kill 4 roaches in the room 

Stephen 

on Expedia

a year ago

I found bed bugs as soon as I walked by the bed. They were crawling all over the blankets. I immediately went back to the front desk to inform the manager of the situation. The manager didn’t even apologize or offered us another room. The manager just said “I will refund your money.” I will never reserve another room with Extended Stay America again. 

FRANK 

on Expedia

a year ago

Place was terrible people banging on the wall ever