Extended Stay America - Temecula - Wine Country

Juan 

on Expedia

7 months ago

The room had a strong odor, like bleach with something else. Har to sleep with Windows opened. Underneath beds were dirty, dusty. I spotted one sock and a big plushy animal below the beds. It definitely seems like no-one cleaned that room before. I will never again stay in this place or any Extended stay America perhaps. 

EmilyAnne 

on Expedia

7 months ago

I checked into the room. Everything looked fine. I left to attend dinner and once back I found a cockroach in the bathroom. 

Olivia 

on Expedia

7 months ago

The hotel was dirty! Old food in the cabinets. Bed was squeaky clean and moved everytime someone got up. The worse part is it said they serve breakfast. They only had coffee and muffins. 

Karina 

on Expedia

8 months ago

Horrible service Room was dirty. It was my birthday and me and my family had to sleep in a dirty room. We went to the front desk to ask for something to clean the room so we had to stay up all night in the room because the need and floor and county tops was dirty and room smell like dog and fungus on the bathroom showers. I talk to management the next day and she offer 50 percent off our room but I wanted a full refund since we couldn’t sleep in our room because it was filthy. We drove two hours away to stay at the hotel to ... read more

Jasmine 

on Expedia

9 months ago

Unsafe hotel Not safe place did not even stay there checked in at a hotel down the street after feeling unsafe. 

Debra 

on Expedia

9 months ago

Not my fave First room was near the freeway. Extremely loud and uncomfortable. Debris on the floor . No soap in bathroom. Second room quieter. Debris on the floor. Rooms. Room desperately need to be desperately upgraded. Counter tops splitting cigarette burns water damage. 80% occupied by permanent residents. Staff is kind and helpful. 

Crystal 

on Expedia

11 months ago

One of the worst hotels I’ve stayed at in a long time. We reserved 4 rooms, so we could go wine tasting. Some of us paid 250-300 for the night. The hotel had a weird street entrance and lobby smelled like senior living facility. Some of the guests looked homeless. We had one lady screaming down the hall to open up her door. Inside the room, we found hair all over the bathroom sink. Stains on the walls. Old soap bar stuck on the side of the bathtub. There was a device connected to the toilet that would flash when you entered ... read more