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Extended Stay America - Tucson - Grant Road
- Hotels
- Tucson, AZ
About this business
Location details
5050 E. Grant Rd., Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was great, understanding when o had to leave early, room was clean; great internet for working.
Todo bien
Business response:
Dear Guest, Thank you for choosing Extended Stay America. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking the time out of your day to recognize our efforts. We hope to welcome you again soon. Sincerely, Hotel Management
Todo muy bien
The staff was great and the general manager was very polite and professional i would definitely come back 0 to 10 I rate it a 10. Joseph
Business response:
Dear Guest, Thank you for sharing such positive feedback and for recognizing the great service our team provided. Knowing your experience earned a perfect rating truly means a lot and motivates continued dedication to guest care. We sincerely appreciate the recommendation and would be happy to welcome you back to Extended Stay America for another visit in the future. Sincerely, Hotel Management
My room was clean. The hotel staff were both friendly and helpful.
It was clean and in good shape just devoid of anything one would need. The free breakfast was far below what a holiday inn express or similar hotel would offer.
Business response:
Dear Guest, Thank you for taking the time to share your thoughts. We understand that your stay felt basic and did not meet expectations, especially regarding available in-room items and the grab-and-go breakfast offering. Our team works to provide a clean, comfortable space while focusing on extended stay essentials, so some amenities are available upon request from the front desk, and our team is always ready to assist with those needs. Your feedback like this helps guide where improvements are needed. We appreciate you cho... read more
Room was spacious. Loved full size fridge. Location is good as it’s close to many drivable food options. Bad in that at night they use the streeet in front to drag race. Not hotels fault but if your a light sleeper and have a room facing the street the noise is quite loud. Pillows were also not the greatest and only had three pillows for two people. Water pressure was good shower head not so great as it sprayed in outward circle instead of straight forward. Seems to be pet friendly as it has no carpet which is nice. If you’r... read more
Business response:
Dear Guest, We would like to express our sincere appreciation for the time you took to provide us with your invaluable feedback. Your feedback serves as a valuable tool in our commitment to ongoing monitoring and enhancement of the guest experience. We hold your input in high regard as we are continually dedicated to refining our guests' experiences. Thank you for choosing to stay with us at Extended Stay America, and we eagerly anticipate the opportunity to welcome you back for an even more exceptional stay in the near futu... read more
We ended up not even staying the second night even knowing that we would loose the money. My husband is in the hospital across the street and we thought this would be great to be so close. But the beds were SO uncomfortable that there was just no way we could do a second night on them. I really don’t like to give a bad review but with us being so exhausted after such a long day of having my husband flown to the hospital we were sure disappointed that we didn’t get rest.
Business response:
Dear Bobbie, Thank you for taking the time to share your experience. We are glad our location was convenient during what sounds like a very challenging time for you and your family. With that in mind, please accept our sincere apologies that your stay did not provide the comfort and rest you needed. We truly regret that the bedding did not meet your expectations, especially given the circumstances of your visit. Your comments are important to us and will be reviewed by our team as we continue to work to improve the guest exp... read more
Staff was super nice, the rooms were OK, would not stay there again though
Business response:
Dear Guest, We’re glad to hear you found our team welcoming and friendly. At Extended Stay America, we always aim to make our guests feel comfortable during their visit. We appreciate your honest feedback about the room and understand that it may not have met all your expectations. Your insights help us continue improving, and we hope that if you decide to return in the future, your experience will be even more enjoyable. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tucson - Grant Road
How is Extended Stay America - Tucson - Grant Road rated?
Extended Stay America - Tucson - Grant Road has a 3.6 star rating with 2,679 reviews.
When is Extended Stay America - Tucson - Grant Road open?
Extended Stay America - Tucson - Grant Road is open now. It will close tomorrow at 12:00 a.m.