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Extended Stay America - Tucson - Grant Road
- Hotels
- Tucson, AZ
About this business
Location details
5050 E. Grant Rd., Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was great, understanding when o had to leave early, room was clean; great internet for working.
Todo bien
Business response:
Dear Guest, Thank you for choosing Extended Stay America. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking the time out of your day to recognize our efforts. We hope to welcome you again soon. Sincerely, Hotel Management
Todo muy bien
The staff was great and the general manager was very polite and professional i would definitely come back 0 to 10 I rate it a 10. Joseph
Business response:
Dear Guest, Thank you for sharing such positive feedback and for recognizing the great service our team provided. Knowing your experience earned a perfect rating truly means a lot and motivates continued dedication to guest care. We sincerely appreciate the recommendation and would be happy to welcome you back to Extended Stay America for another visit in the future. Sincerely, Hotel Management
My room was clean. The hotel staff were both friendly and helpful.
It was clean and in good shape just devoid of anything one would need. The free breakfast was far below what a holiday inn express or similar hotel would offer.
Business response:
Dear Guest, Thank you for taking the time to share your thoughts. We understand that your stay felt basic and did not meet expectations, especially regarding available in-room items and the grab-and-go breakfast offering. Our team works to provide a clean, comfortable space while focusing on extended stay essentials, so some amenities are available upon request from the front desk, and our team is always ready to assist with those needs. Your feedback like this helps guide where improvements are needed. We appreciate you cho... read more
Room was spacious. Loved full size fridge. Location is good as it’s close to many drivable food options. Bad in that at night they use the streeet in front to drag race. Not hotels fault but if your a light sleeper and have a room facing the street the noise is quite loud. Pillows were also not the greatest and only had three pillows for two people. Water pressure was good shower head not so great as it sprayed in outward circle instead of straight forward. Seems to be pet friendly as it has no carpet which is nice. If you’r... read more
Business response:
Dear Guest, We would like to express our sincere appreciation for the time you took to provide us with your invaluable feedback. Your feedback serves as a valuable tool in our commitment to ongoing monitoring and enhancement of the guest experience. We hold your input in high regard as we are continually dedicated to refining our guests' experiences. Thank you for choosing to stay with us at Extended Stay America, and we eagerly anticipate the opportunity to welcome you back for an even more exceptional stay in the near futu... read more
The floor had not been cleaned, there were women’s boot prints all over it. The blanket and bedspread was more for the summertime rather than winter. We had to run the heat and that takes a lot of electricity. That’s not energy efficient.
Business response:
Dear Guest, Thank you for sharing these details with us. We understand how important overall comfort is, especially during colder weather, and we regret that cleanliness expectations and bedding warmth did not fully align with what you needed. Your comments regarding room preparation and temperature control have been shared with our team so we can review housekeeping standards and seasonal amenities more closely. We appreciate you taking the time to provide this feedback and would welcome the opportunity to offer a more comf... read more
Awesome little kitchen. Great to have a room heater/ac unit with an " always on" fan function for white noise. Great location. Beautiful sunsets and sun rise from 3rd floor balcony.
Frequently asked questions about Extended Stay America - Tucson - Grant Road
How is Extended Stay America - Tucson - Grant Road rated?
Extended Stay America - Tucson - Grant Road has a 3.6 star rating with 2,662 reviews.
When is Extended Stay America - Tucson - Grant Road open?
Extended Stay America - Tucson - Grant Road is open now. It will close tomorrow at 12:00 a.m.