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Extended Stay America - Tucson - Grant Road
- Hotels
- Tucson, AZ
About this business
Location details
5050 E. Grant Rd., Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly service understanding and was very helpful
Business response:
Dear Guest, We are delighted to hear that you had a great experience with our team—they’ll be thrilled to know that their efforts made a difference! At Extended Stay America, we strive to create a warm and welcoming environment every day. Thank you for taking the time to share your kind words. We hope to see you again on your next visit! Sincerely, Hotel Management
They called us after we checked in to make sure we were happy and if we needed anything.
Business response:
Dear Guest, We are so glad you appreciated the follow-up after check-in — it is important that our guests feel looked after from the moment they arrive. Thank you for sharing your experience and for choosing Extended Stay America. We are always here to ensure your stay is smooth and welcoming. We look forward to hosting you again on your next visit! Sincerely, Hotel Management
Went for a family emergency this hotel is nothing fancy but was at a good price for us to stay multiple nights. Don’t expect anything great. Just a decent night sleep
Business response:
Dear Guest, Thank you for sharing your thoughts. We understand that finding a comfortable and affordable place to stay is important during challenging times. It’s good to know our accommodations provided you with a restful environment for your visit. We appreciate your honest perspective and hope that if your travels bring you back this way, we can offer an even more positive experience. Your feedback is genuinely valued, and we wish you and your family all the best. Sincerely, Hotel Management
Good 💯
Great place
Meh There was too much dust everywhere and hair in most of the corners to include the bathroom . Couch recliner was broken
The property was very unkempt. There were people hanging around and smoking. The room smelled like old cooking oil. The carpet and walls looked dirty and all the towels smelled like old cooking oil.
Business response:
Dear Guest, Thank you for your feedback. We're sorry to hear your visit did not meet expectations, and appreciate you bringing these matters to our attention. Maintaining a welcoming and well-kept environment is a priority, and we regret that your experience fell short in this regard. Your observations have been shared with the appropriate teams to address and improve upon. We hope to have the opportunity to better serve you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tucson - Grant Road
How is Extended Stay America - Tucson - Grant Road rated?
Extended Stay America - Tucson - Grant Road has a 3.5 star rating with 2,591 reviews.
When is Extended Stay America - Tucson - Grant Road open?
Extended Stay America - Tucson - Grant Road is open now. It will close tomorrow at 12:00 a.m.