Extended Stay America - Tucson - Grant Road

unpleasent 

on Expedia

14 years ago

Very Bad Experience My Family and I stayed there. Mom was having surgery next day. We picked this hotel for the location. The hotel smelled like urine. The bathroom does not have any ventilation. No sugar or creamer for the coffee. The pillows smelled bad. I do not recommend this hotel. Will not be staying here ever. 

Anonymous 

on Expedia

14 years ago

Pack your own supplies! The hotel looked OK from the outside and the gentleman in Guest Services who checked me in was very polite and helpful. That was the end of the positive experience. There was a kitchen without a sponge, soap, paper towels/napkins, etc. There was toilet paper, towels, and soap, but nothing else like lotion, shampoo, or conditioner. The bed was as hard as a rock. The A/C worked occasionally. Something wet had dripped down the wall and there was a little pile of I-don't-know-what on the floor near the en... read more

ChloeCakes 

on Expedia

14 years ago

Horrible, Loud, and Rude Service I visit Tucson every year for the annual gemstone shows and I had a horrible experience at this hotel. It started the second I went into the office to check in and there was no one at the customer service desk. I waited for about 5 minutes before someone showed up and he apologized and said he was doing laundry. I don't understand why the desk was not manned at approximately 6:30p.m my first day. The room was okay. There were stains all over the carpet floor which was a little gross but I loo... read more