Extended Stay America - Tucson - Grant Road

Jen 

on Expedia

11 years ago

GROSS I would not recommend this to friends or family. Dirty gross. Hair, stains, just gross!!! 

Anonymous 

on Expedia

12 years ago

$25 room value for $50 charge Settled into room at 10pm after a 40 minute wait due to a computer boot up. Midnight decided to shower after a day of hard mountain biking so need one although shower pull knob to divert water to head missing , complained and given another room ((SMOKING ROOM)) not what I reserved plus it seems smokers are more destructive due to room apparence then to boot the saturlite tv kept shutting on off every 3 minutes with msg aqquiring signal , toilet extremely weak flush even when nothing to flush awa... read more

Mike 

on Expedia

12 years ago

Only weekly housekeeping Near my destination. Few amenities (no shampoo, no hairdryer.... Housekeeping only once a week. Too "pet friendly". Nice people in office. Breakfast was a muffin and coffee. 

Traveling Lady 

on Expedia

12 years ago

Adequate for one night stay staying just overnight. hotel lobby hard to find. better signage visability needed. my room on the back side was quiet of any street noise. I asked for a non-smoking room but it had the slighest smell that someone had smoked in the room. I felt it was a bit annoying, but I decided to keep that room. Bed was very comfortable. a/c worked like a charm. Carpet needed cleaning of very obvious stains. other than that the room was clean. No hair dryer, but I had brought mine with me thank goodness. 

Dacw4 

on Expedia

12 years ago

Last legs The hotel seems to be staying open to get the last dime out of it. Rooms were old. Drywall was coming off the ceiling in the bathroom. The wifi did not work. Never again 

Kristina 

on Expedia

12 years ago

The hotel was very creepy. 

Bob 

on Expedia

12 years ago

Surprise Security deposits I was stunned to be notified at check in that I had to pay a 75 dollar security deposit. I've never had to do that at any place I've ever stayed. I wasn't notified of it when I booked the place, so it came as a complete surprise. The internet was down for 2/3's of my stay there and they didn't get it fixed in a timely fashion. There was improperly treated mold on the ceiling in the bathroom above shower. 4 or 5 of the TV channels had diagonal lines running through them making them unwatchable. Outs... read more

marc 

on Expedia

12 years ago

2nd time sucked. 1st time staying was great. nice and clean, courteous staff. 2nd stay last week totally sucked. The afternoon staff was this rude female full of face jewelry. She put us in a smoking room that stunk we had to buy fabreeze 2 air it out. After she refused to have our room changed or cleaned a request for a call from management went ignored. A real shocker because the first time was great. This time we couldn't even get the maids to provide clean towels.