Extended Stay America - Tucson - Grant Road

Frank 

on Expedia

7 months ago

This was our first and last visit to an Extended Stay. Dirty carpet. Constant noise from air conditioners, the wall made noise if you can believe it. A domestic argument at 6:30 in the morning from a couple upstairs. Furniture was beat, broken dresser drawer. No closet, just a wire shelf. No hair dryer. I do believe there was a shootout in this room at some point. There were patched holes on every wall. Uncomfortable bed with crappy sheets. On the positive side, the front desk gal was very friendly and welcoming. 

Yvonne 

on Expedia

9 months ago

My stay started great but didn’t end great. We talked to the front desk about staying longer because a family member was dying. They agreed to give us the double room for a week. We thought everything was set up that night. We were told in the morning just come to change keys so you can get a new room rate that we negotiated. The next morning when my husband went to change keys the front desk person said we don’t have double rooms available anymore and moved him to a queen room. I was at the hospital when this happened. I to... read more

Jeannine 

on Expedia

9 months ago

Bad room The room had not been cleaned! We were given a room that someone had just vacated. Bed dirty garbage around toes in tub. Besides that the furnishings were old and outdated. We asked for a refund and was given it. 

Aracely 

on Expedia

9 months ago

This was one of the worst hostel experiences ever. The room smelled . The carpet was filthy. And roaches were everywhere!! So disgusting and disappointed. 

Anonymous 

on Expedia

10 months ago

From bad to worse Water was turned off on 2nd day. No power for several hours on the 3rd day (could not use elevator to access room during power outage and I could not climb the stairs with my dog). Then the room key wouldn't work after the electricity was restored. "Breakfast" is a choice of breakfast bars and oatmeal packs that you have to request from the front desk. Not even a decent grab and go breakfast.