Extended Stay America - Tucson - Grant Road

Danya 

on Expedia

a year ago

We stayed 10 days there were no housekeeping for our room they keep says if we stays 14 days we can have one time room cleaning but because we were less than 14 days we are not eligible for that service, plus almost every night there were homeless, drunk and bad people in the building which was unsafe situation 

Tina 

on Expedia

a year ago

I was there maybe a little over a week. From the night after check in up until the night I left. (A day early) I was harassed by the man staying in room 208. First time encounter was him telling me I better not be sicking my dog on his cat. I hadn't even had a chance to shut my room door when he said that. I asked him who he was talking to and he says me. I said no your not why would I and walked away. From then on he would say rude things like he's ready to whoop ass. Banging on my door very loudy with some kind of heavy me... read more

Naomi 

on Expedia

a year ago

Nothing 

Lisette 

on Expedia

a year ago

Room was dirty the stove, Dusty, found a lot of human hair in different parts of the room. Unsanitary. Need to improve customer service rude staff 

Michael 

on Expedia

a year ago

Front desk told me my reservation was cancelled. That no charges would appear on my card but I was charged over 250.00 for not staying there? Now it’s going to take 10 days for refund to appear back on card very disappointed 

John 

on Expedia

a year ago

Staff was friendly. Insect infestation during the night. 

Judilyn 

on Expedia

a year ago

The smell of the room is so bad. Cant even sleep at all. Just been there for 5 minutes. And just tild the front desk that we will just leave as its no comfortable