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Extended Stay America - Tulsa - Midtown
- Hotels
- Tulsa, OK
About this business
Location details
7901 E. 31st Ct. S., Tulsa, OK, 74145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Poor quality and conditions This place was awful. The help was nice but the conditions were horrible. The room was not clean when we arrived. Was an empty toothpaste box on the couch and cap on the floor. Floors were stained and carpet was gross. The room smelled of something i cant explain. As an extended stay hotel,there were no dishes or pots and pans or utensils. One of the beds was broken and if you sat on the end it would fall. The sofa sleeper mattress looked as if it had pee stains all over it! Overall, worst extende... read more
Business response:
Dear Crystal, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management
Avoid if possible Run down in disrepair. Bugs and leaks
Business response:
Dear Lance, We would like to express our gratitude for choosing to stay with us. We deeply regret any shortcomings in meeting your expectations and sincerely apologize for any inconvenience caused. Your feedback has been noted and will be shared with the relevant personnel for review and action. Thank you for bringing this to our attention. We hope to have another opportunity to provide you with the seamless, enjoyable stay you deserve.Sincerely,Hotel Management
My hotel room kept flooding because of shower and toilet the whole apartment flooded
Business response:
Dear Michael, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management
Roaches in
Business response:
Alison, Your entire review didn't come through. Our apolgoies for the issues that you may have had. We hope to see you again on future Tulsa travels.
Stay was awful Worst stay ever. Unless you like to get high. The freaking smell of marijuana sucked. The lady at the front s very nice. Mold on ceiling, TV did not work. Crackhead city. Never ever will I stay here. If this is the best that Hotels.com can do. Them never again.
Business response:
Our apologies that your stay was not up to expectation. We are in the process of remodel and if rooms were available we could have moved you. Were you able to let front desk know of your concerns? We appreciate you letting us know your feedback.
The location was good and the bathroom was updated and nice. However the mattress forbthe bed was extremely hard and the mattress for the pull-out bed was filthy. The phone in the room didnt work and the TV did work but the remote did not
Business response:
Dear Felisha, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We apologize for falling short of the expectations. Your concerns are of the utmost importance to us, and we appreciate your honest input as it helps us identify areas where we can improve. We will follow up regarding these matters and take appropriate action to ensure a more wonderful experience for every guest entering our doors. Sincerely,Hotel Management
Business response:
Hi LaShara, My apologies that your stay was not great. We would like to hear more details as to the issues you had during your stay. We truly strive to make sure all guests have a great stay.
Business response:
Thank you for the review. We apologize that your stay was less than expected. We are working diligently to correct any issues that occur.
Business response:
Maricko, My apologies that your stay was less than great. We truly do strive to make sure each guest has an enjoyable stay. We take all information from reviews and share with staff to correct any issues. I hope that you will give us another try for future Tulsa travels.
Frequently asked questions about Extended Stay America - Tulsa - Midtown
How is Extended Stay America - Tulsa - Midtown rated?
Extended Stay America - Tulsa - Midtown has a 3.4 star rating with 1,108 reviews.
When is Extended Stay America - Tulsa - Midtown open?
Extended Stay America - Tulsa - Midtown is open now. It will close tomorrow at 12:00 a.m.