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Extended Stay America - Tulsa - Midtown
- Hotels
- Tulsa, OK
About this business
Location details
7901 E. 31st Ct. S., Tulsa, OK, 74145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dear Guest,Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. If you have any specific concerns, we’d appreciate the opportunity to learn more and improve for future stays. Your input is important to us.Sincerely,Hotel Manager
Business response:
Dear Jessica,I’m truly sorry to hear that your stay did not meet your expectations. Your feedback is valuable to us, and we would love to address the issues you encountered. Please feel free to reach out directly so we can work towards improving your experience.Sincerely, Hotel Manager
Disappointed and disgusted This place was disgustingly filthy it was like a drug hotel The man checking us in was very nice But the rest off the people were cussing every time I was in the lobby or outside She was in her pajamas and said the F word about 20 times The room had noticed in it except bugs I would suggest taking it off the website
Business response:
Our apologies that our property was not up to standard. I have spoken to front desk regarding the issues and the guest that was using profanity. We strive to accommodate all guests and we hope that you will give us another try in the future. Thank you so much for your feedback.
Business response:
Chad, Our apologies that your stay was less than expectations. We would like more information if you would care to share. We strive to make the corrections necessary. Thank you.
Poor quality and conditions This place was awful. The help was nice but the conditions were horrible. The room was not clean when we arrived. Was an empty toothpaste box on the couch and cap on the floor. Floors were stained and carpet was gross. The room smelled of something i cant explain. As an extended stay hotel,there were no dishes or pots and pans or utensils. One of the beds was broken and if you sat on the end it would fall. The sofa sleeper mattress looked as if it had pee stains all over it! Overall, worst extende... read more
Business response:
Dear Crystal, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management
Avoid if possible Run down in disrepair. Bugs and leaks
Business response:
Dear Lance, We would like to express our gratitude for choosing to stay with us. We deeply regret any shortcomings in meeting your expectations and sincerely apologize for any inconvenience caused. Your feedback has been noted and will be shared with the relevant personnel for review and action. Thank you for bringing this to our attention. We hope to have another opportunity to provide you with the seamless, enjoyable stay you deserve.Sincerely,Hotel Management
My hotel room kept flooding because of shower and toilet the whole apartment flooded
Business response:
Dear Michael, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management
Roaches in
Business response:
Alison, Your entire review didn't come through. Our apolgoies for the issues that you may have had. We hope to see you again on future Tulsa travels.
Stay was awful Worst stay ever. Unless you like to get high. The freaking smell of marijuana sucked. The lady at the front s very nice. Mold on ceiling, TV did not work. Crackhead city. Never ever will I stay here. If this is the best that Hotels.com can do. Them never again.
Business response:
Our apologies that your stay was not up to expectation. We are in the process of remodel and if rooms were available we could have moved you. Were you able to let front desk know of your concerns? We appreciate you letting us know your feedback.
Frequently asked questions about Extended Stay America - Tulsa - Midtown
How is Extended Stay America - Tulsa - Midtown rated?
Extended Stay America - Tulsa - Midtown has a 3.3 star rating with 1,141 reviews.
When is Extended Stay America - Tulsa - Midtown open?
Extended Stay America - Tulsa - Midtown is open now. It will close tomorrow at 12:00 a.m.