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Extended Stay America - Tulsa - Midtown
- Hotels
- Tulsa, OK
About this business
Location details
7901 E. 31st Ct. S., Tulsa, OK, 74145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The location was good and the bathroom was updated and nice. However the mattress forbthe bed was extremely hard and the mattress for the pull-out bed was filthy. The phone in the room didnt work and the TV did work but the remote did not
Business response:
Dear Felisha, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We apologize for falling short of the expectations. Your concerns are of the utmost importance to us, and we appreciate your honest input as it helps us identify areas where we can improve. We will follow up regarding these matters and take appropriate action to ensure a more wonderful experience for every guest entering our doors. Sincerely,Hotel Management
Business response:
Hi LaShara, My apologies that your stay was not great. We would like to hear more details as to the issues you had during your stay. We truly strive to make sure all guests have a great stay.
Business response:
Thank you for the review. We apologize that your stay was less than expected. We are working diligently to correct any issues that occur.
Business response:
Maricko, My apologies that your stay was less than great. We truly do strive to make sure each guest has an enjoyable stay. We take all information from reviews and share with staff to correct any issues. I hope that you will give us another try for future Tulsa travels.
Business response:
Kallie, Our apologies that your stay wasn't to your expectations. We strive to make sure all guests have the best stay and your feedback helps to make necessary changes. We hope to see you again if you have future Tulsa travels.
It's in dire need of renervation. Bugs found while inspecting the room.
Business response:
Dear James, Thank you for choosing us. We are sorry about the inconvenience caused to you and certainly understand the frustrations of not meeting all your expectations. Our dedicated housekeeping and maintenance team works hard to keep the room updated and checked thoroughly before delivering it to the guest, but we will discuss this with them to review any missing spots and make improvements. Our expert team is already at work to ensure the seamless delivery of the best hotel experience. Please return; we will surely provi... read more
Made reservations almost 2 months in advance. Drove 280 miles 1way. Arrived and were told they could not provide our room. Manager claimed they had no way to contact us to let us know. BS!!! Room was booked through Expedia. Lied about a room at another motel. Called that motel and the room they had was not enough beds and $90 higher than told. Absolutely the worst experience I e ever had with a motel. Threaten to have us escorted out when we wouldn’t leave right away after being told there was nothing they could or would do ... read more
Business response:
Dear Brian, Thank you for posting a review of your recent stay with us. We were disappointed to read about your experience and apologize for the issues you had with your reservation. Please be assured we will take appropriate action where necessary to better serve you in the future. Thank you again for your candid feedback. We would love to make it up to you and hope you consider a return visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Tulsa - Midtown
How is Extended Stay America - Tulsa - Midtown rated?
Extended Stay America - Tulsa - Midtown has a 3.3 star rating with 1,141 reviews.
When is Extended Stay America - Tulsa - Midtown open?
Extended Stay America - Tulsa - Midtown is open now. It will close tomorrow at 12:00 a.m.