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Extended Stay America - Union City - Dyer St.

3.8
  • Hotels
  • Union City, CA

About this business

HospitalityHotels

Location details

31950 Dyer St., Union City, CA, 94587, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.81,969 reviews
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Linda's profile image
Linda 
a month ago

Don’t pay before you check in enquire first I did not check in. The worst reception she rejected my stay because I had expired drivers license and had renewal proof on email shown to her after all my paid stay could not be refunded nor honor my stay. I don’t recommend this hotel to anyone very poor service. 

Business response:

Dear Linda, We are sorry to hear of the disappointing experience you described. Please note that, to ensure the safety and security of all our guests and team members, a valid government-issued photo ID is required for all check-ins, and service may be declined if these requirements are not met. We understand how frustrating this situation must have felt and regret that it resulted in such dissatisfaction. Your comments have been noted, and we will continue working with our team to ensure that policies are communicated clear... read more

Ulises's profile image
Ulises 
a month ago
Sarena's profile image
Sarena 
a month ago

Facility is very dirty. The shower had so many hairs in it. I couldn’t even count the toilet gets clogged every five seconds even when using flushable wipes the manager called me while out saying that we are being kicked out because of the toilet one night there was roaches wouldn’t recommend staying here. Nice area with good food but rooms are filth and management is not good. There was a leak in room 315. I am in room 415 so I’m pretty sure there are the ones that clogged our toilet but we are the ones being blamed for it ... read more

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Mary Rose 
a month ago

Blanket had stains, bed was making me itchy, room smells like mold, towels had an insect, Hallway is dirty, lobby had leaks on the ceiling the floor was all flooded and they just put towels and bins to catch the water. Would not stay here again. 

Matt's profile image
Matt 
2 months ago

Not too good Check in was slow. No toiletries in the bathroom. Room and bedding was clean but bed was terrible. Horrible smell in the hallway. Smell was gone in the morning. Breakfast was a joke. Would not stay again 

Andrei's profile image
Andrei 
2 months ago

An old and barely maintained property with a breakfast we refused to take. I don't recommend this to anyone. 

Verified traveler's profile image
Verified traveler 
2 months ago

they need to have a real breakfast 

Mario's profile image
Mario 
2 months ago

It was close to good restaurant 

John's profile image
John 
2 months ago

I have stayed at this whole hotel several times, but this would be the last time. It seemed like you were guys were running rooms out to the homeless because my nephew said on the second floor everybody had their doors open kids running around and it was very loud if that’s the case I would’ve just got a motel in Oakland if I wanted to be in a ghetto hotel 

Frequently asked questions about Extended Stay America - Union City - Dyer St.

How is Extended Stay America - Union City - Dyer St. rated?

Extended Stay America - Union City - Dyer St. has a 3.8 star rating with 1,969 reviews. 

When is Extended Stay America - Union City - Dyer St. open?

Extended Stay America - Union City - Dyer St. is open now. It will close tomorrow at 12:00 a.m.