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Extended Stay America - Virginia Beach
- Hotels
- Virginia Beach, VA
About this business
Location details
5757 Cleveland Street, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good stay
Business response:
Dear Valued guest, Thank you for choosing to say with us and providing such valuable feedback. We are so delighted you enjoyed your stay with us. Your feedback is being shared with the team. Thank you again for your loyalty. Have a wonderful day.
everything was Perfect, nice area and good people. my only concerning was why they dint clean my room on the days we are there ( room service clean) but after that everything Perfect.
Business response:
Dear Valued guest, Thank you for choosing to say with us and providing such valuable feedback. We are so delighted you enjoyed your stay with us. Your feedback is being shared with the team. Thank you again for your loyalty. Have a wonderful day.
College Drop Off Good little place to unwind. Needed a new set of pillows, but everything was great.
Business response:
Dear Valued guest, Thank you for choosing to say with us and providing such valuable feedback. We are so delighted you enjoyed your stay with us. Your feedback is being shared with the team. Thank you again for your loyalty. Have a wonderful day.
Business response:
Dear Valued guest, Thank you for choosing to stay with us and providing such valuable feedback. We are so delighted you enjoyed your stay. Your feedback will be celebrated with the entire team. Thank you again for staying with us. We look forward to seeing you again when you bring your travels back to the Virginia Beach area.
N/A
Business response:
Dear Valued guest, Thank you for choosing to say with us and providing such valuable feedback. We are so delighted you enjoyed your stay with us. Your feedback is being shared with the team. Thank you again for your loyalty. Have a wonderful day.
Wonderful and great place to stay, especially when you have family. The kitchenette was a PLUS, staff was wonderful also. Will definitely be back.
Business response:
Dear Valued guest, We are so delighted you enjoyed your stay with us. Thank you for sharing such valuable feedback.. We look forward to seeing you the next time you bring your travels to the Virginia Beach area.
DO NOT STAY HERE! You will regret it. The staff, especially Jabrir, were rude and extremely disinterested in providing excellent customer service. The general manager was evasive when asked specific questions about daily rates. Michael, the night shift person at the front desk, was the exception. He was polite, pleasant and helpful. He even SMILED. There were cigarette butts all over the parking lot and even in the mulch right outside the entrance door and the windows to my room which was on the ground floor. I am not talkin... read more
Business response:
Dear Valued guest, Thank you for bringing this issue to our attention. Rest assured we take matters as these seriously and will share your feedback with the organization and look into this matter further. Please accept my sincere apology for missing several areas during your stay, I can understand your frustration. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance.
Frequently asked questions about Extended Stay America - Virginia Beach
How is Extended Stay America - Virginia Beach rated?
Extended Stay America - Virginia Beach has a 3.2 star rating with 1,600 reviews.
When is Extended Stay America - Virginia Beach open?
Extended Stay America - Virginia Beach is open now. It will close tomorrow at 12:00 a.m.